Admissions Outreach Coordinator

Want to make a legitimate difference in the lives of others while also working for a manager who values work/life balance? Then Neumont University is the place for you! We are “Improving Lives through Education” by creating tomorrow’s computer scientists! We are tirelessly passionate about education, innovative and inclusive. Employees at Neumont love their jobs while also enjoying generous paid time off to include 17 paid holidays (including Christmas through New Year’s), generous H.S.A. employer contributions…just to name a few. Located in the heart of downtown SLC, Neumont is looking for vivacious and dynamic employees to join our small family team and start making a difference!

The Admissions Outreach Coordinator is primarily responsible for research, scheduling, and coordinating a calendar of events for college and high school presentations, and cultivating long-term relationships with feeder schools both locally and nationwide to identify and then recruit academically qualified, traditional, college-bound students to Neumont University. This role also serves as an Admissions Officer, assisting prospective students and their parents throughout the admissions process from inquiry through enrollment. The ideal candidate is a skilled communicator who is fast-paced, self-driven, outgoing and goal oriented with previous customer service and sales experience.

RESPONSIBILITIES, INCLUDING BUT NOT LIMITED TO:

• Research, schedule, and coordinate an event calendar with high-schools throughout Utah.
• Build long-term relationships with high school counselors and educators at both local Utah schools and national feeder schools through phone, email and virtual meetings. Maintain accurate and up-to-date contact lists.
• Identify, research, and cultivate national feeder-school relationships using remote communication, while maintaining an active, in-person presence with Utah schools.
• Represent and present Neumont programs to prospective students and parents in both outreach and admissions settings including in-person events in Utah and virtual presentations when appropriate.
• Responsible for generating leads from developed school relationships, and moving them forwards through the recruitment and admissions process and meeting associated enrollment goals.
• Collaborate with marketing staff to develop appropriate presentation and recruitment materials.
• Establish and maintain an informational, active communication system with traditional high school students, parents, counselors, and other referral sources.
• Provide reports and feedback on the effectiveness of outreach efforts, school partnerships, and event participation.
• Assist in collecting and documenting information from prospective students as a result of presentations, events, and admissions interactions.
• Perform telecommunication tasks including filtering inbound inquiries and placing outbound re-contact calls to prospective students.
• Actively manage a prospective student pipeline as an Admissions Officer, guiding applicants through the admissions process.
• Assist in greeting and serving prospective students on campus.
• Counsel student applicants concerning visitation opportunities, admission requirements, enrollment procedures, and housing options, if applicable.
• Read, interpret, and evaluate students’ academic credentials.
• Participate in special programs, research projects, and the development and implementation of enrollment strategies.
• Compose routine correspondence and compile data for reports.
• Support visitation programs by touring and hosting visiting families.
• Participate in and assist with student events such as FReX, Orientation, and other recruitment-related programs.

QUALIFICATIONS AND POSITION REQUIREMENTS

Education and Experience

• Bachelor’s Degree required
• 3–5 years of Admissions, outreach, recruitment, or similar experience.
• Experience using CampusVue or other educational databases to document and prioritize work and generate reports.
• Experience with Microsoft Office applications (Excel, Word, Outlook) required.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Excellent public relations skills including courteousness, tact, and strong verbal communication.
• Strong telephone etiquette and in-person presence, including the ability to establish rapport, trust, and confidence quickly.
• Professional writing skills including correct grammar and punctuation.
• Strong organizational, listening, and follow-through skills.
• Ability to prioritize tasks and manage multiple responsibilities across outreach and admissions functions.
• Capacity to learn and provide in-depth information about the college and its programs.
• Ability to carry on directed, efficient conversations in both recruitment and admissions contexts.
• Ability to work with diverse populations and maintain discretion and confidentiality.
• Willingness (within professional standards) to provide service during hours convenient to students and families.

SCHEDULE

• 40+ hours per week
• Occasional evenings and weekends, with notice

REPORTS TO: Director of Admissions

SUPERVISES: None

PHYSICAL EXPECTATIONS

• Travel, including national air travel, for periods up to 8 days
• Lift and carry up to 30 pounds
• Sitting and standing for extended periods

Neumont University is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Neumont’s Annual Security & Fire Safety Report is available online at https://www.neumont.edu/campus-safety under the Student Life section. This report is required by federal law to comply with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and contains policy statements and crime statistics for the school. The policy statements address the school’s policies, procedures and programs concerning safety and security. You may also request a paper copy from the Vice President, Student Affairs.