Desktop/Tech Support: III (Senior)The Judge Group • West Palm Beach, FL, United States
[error_messages.no_longer_accepting]
Desktop / Tech Support : III (Senior)
The Judge Group • West Palm Beach, FL, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Provide end-user support for desktops, laptops, and mobile devices Configure workstations for new users and upgrade existing equipment / software Maintain local network and telecommunication systems Troubleshoot LAN, server, and connectivity issues Utilize ticketing and asset management systems to track support activities Perform computer re-imaging, data migrations, and restorations Conduct remote problem-solving when necessary Collaborate with ITIL teams (WAN Engineers, Messaging Engineers, Logical Access, Application Development, Facilities, Telecom, and Business Units) Participate in local and national initiatives, meetings, and Agile product development efforts
Our client is currently seeking a Desktop / Tech Support : III (Senior)- Greater West Palm Beach Area
Shift times : 8am - 5pm ET
Hybrid position, in office as needed
Position requested for the Greater West Palm Beach Area
Key cities : Boca Raton, Boynton Beach, Cape Canaveral, Delray Beach, Hobe Sound, Melbourne, Palm Beaches, Port St Lucie, Stuart and Wellington. Use of personal vehicle with mileage reimbursement.
Overview
We are seeking a highly skilled and customer-focused IT Support Specialist to join our team. This role is central to delivering unparalleled technical support for staff and sales associates by managing end-user technologies within a local network environment. You'll troubleshoot hardware, software, and connectivity issues, configure workstations, and collaborate across ITIL teams to ensure seamless operations and an exceptional user experience.
Required Skills & Experience
- Education & Experience
- Bachelor's degree in a relevant field or equivalent experience
- Minimum 3+ years of IT support experience (5+ preferred)
- Technical Expertise
- Windows & Mac troubleshooting and support
- Mobile device configuration and troubleshooting
- Basic network and hardware troubleshooting
- Microsoft 365, including Copilot and AI technologies
- ServiceNow and Ivanti experience (preferred)
- Soft Skills
- Exemplary customer service and communication skills
- Ability to explain technical issues in non-technical terms
- Active listening, patience, and compassion during stressful situations
- High emotional intelligence; adaptable to different personalities and skill levels
- Strong problem-solving and root cause analysis skills
- Critical thinking and resourcefulness when standard solutions don't work
- Professional Attributes
- Flexible, well-organized, and able to prioritize multiple tickets
- Growth mindset with eagerness to learn new tools and technologies
- Team player who collaborates effectively with technicians, departments, and vendors
- Reliable transportation; able to lift up to 50 lbs unaided
⚙ Core Responsibilities
[job_alerts.create_a_job]
Support Iii • West Palm Beach, FL, United States
[internal_linking.related_jobs]
A company is looking for a Customer Support Agent.Key Responsibilities Handle support tickets through an online help desk for player-related questions and issues Identify areas for support artic...[show_more]
Seeking professional Behavioral Health Technicians to join our team in Lake Worth, FL!.All shifts available - FT / PT / PRN.
Advanced Recovery Systems (ARS).With our facilities located across various re...[show_more] A company is looking for a Customer Support Specialist to manage inbound customer requests for technical support and services.
Key Responsibilities Resolve inbound Customer Support questions in a ...[show_more] 
PTO, 401k match, onsite gym, etc.Overview of the System Administrator : .A growing organization is seeking a skilled and proactive System Administrator to support and enhance a complex, enterprise-sc...[show_more] A company is looking for a Customer Support Representative to provide remote support and resolve client issues.Key Responsibilities Provide remote customer support and resolve issues to the end u...[show_more] A company is looking for a Supplier Success Professional (Customer Support) - Bilingual Portuguese / English.Key Responsibilities Provide professional support to all customers and assist them in na...[show_more] 
IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations.They work directly in the ...[show_more]
ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy.
Information Professionals who oversee the seamless opera...[show_more] Customer Support Specialist with Federal / Veterans Affairs Experience.Key Responsibilities Provide Tier 1-Tier 2 support for applications and infrastructure Analyze pipeline logs, detect issues...[show_more] A company is looking for a Customer Support Engineer who will bridge communication between customers and technical teams.
Key Responsibilities Serve as a primary technical contact for customers, i...[show_more] 
IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations.They work directly in the ...[show_more]
Responsible for preparing the donor donor area and equipment for the pheresis process.Prepares the autopheresis machine for the pheresis process.
Monitors the donor and the pheresis process responds...[show_more] A company is looking for a Customer Support Associate I.Key Responsibilities Manage a steady volume of inbound customer inquiries via phone, live chat, and email Work cross-functionally to resol...[show_more] A company is looking for a Customer Support Administrator, EMEA - Temp.Key Responsibilities : Creates and validates sales orders, providing guidance to resolve errors Coordinates internal and ext...[show_more] A company is looking for a Senior Manager, Global Customer Support.Key Responsibilities Manage and mentor a team of support professionals to ensure high-quality customer interactions Oversee sup...[show_more] A company is looking for a Customer Support Specialist who will provide support related to child support inquiries.Key Responsibilities Respond to child support inquiries from internal and extern...[show_more] 
ON - SITE 5X a week in West Palm Beach, FL.Perform job duties in accordance with established agency and department processes and procedures.
Install, support and troubleshoot desktop and mobile comp...[show_more]
Job Description : • • • •Company Description • • Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service ...[show_more]
Customer Support Agent
VirtualVocations • Lake Worth, Florida, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Behavioral Health Technician - ALL SHIFTS
Advanced Recovery Systems • LAKE WORTH, Florida, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Specialist
VirtualVocations • Lake Worth, Florida, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
System Administrator
CFS • West Palm Beach, FL, US
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Remote Customer Support Specialist
VirtualVocations • West Palm Beach, Florida, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Bilingual Customer Support Specialist
VirtualVocations • West Palm Beach, Florida, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Information Technology Field Technician (Boynton Beach)
Encore Talent Solutions • Boynton Beach, FL, US
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
Information Technology Professional (IT Support)
U.S. Navy • Atlantis, FL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Customer Support Specialist
VirtualVocations • Lake Worth, Florida, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Support Engineer
VirtualVocations • Lake Worth, Florida, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Information Technology Field Technician
Encore Talent Solutions • Boynton Beach, FL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Service Donor Support Technician
CSL Plasma • Riviera Beach, Florida, USA
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Associate
VirtualVocations • West Palm Beach, Florida, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Support Administrator
VirtualVocations • West Palm Beach, Florida, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Senior Customer Support Manager
VirtualVocations • Lake Worth, Florida, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
North Dakota Customer Support Specialist
VirtualVocations • West Palm Beach, Florida, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Deployment Technician
StevenDouglas • West Palm Beach, FL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Service Technician III
ITW • West Palm Beach, FL, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]