The Benefits Billing Recon and Eligibility team is responsible for a number of operational tasks for ADP Totalsource. The department's responsibilities include client billing, carrier payments and the associated reconciliation and adjustment processes, equaling $3 billion per year. In addition to these tasks, the team serves as the first line of communication for Totalsource's carrier partners, the internal service teams, and the accounting department. Another main area of focus is the transferring of accurate and timely eligibility information between ADP systems and our carrier partner systems. Eligibility related responsibilities include the administration of the Electronic Data Interface process and the research/management of eligibility discrepancy reports. Members on the team are responsible for proactively identifying issues to internal processes and vetting out solutions to maximize efficiencies and minimize risks.
Responsibilities include:
Benefits Operations Analyst I • Miami, FL, US
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