Remote Customer Service AgentLiveops • Jackson, Mississippi, United States
Remote Customer Service Agent
Liveops • Jackson, Mississippi, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
- [filters.remote]
[job_card.job_description]Minimum 1 year of phone-based customer service experience. Strong verbal and written communication skills. Ability to navigate multiple systems and accurately document call notes. Comfortable working independently under contract. Patience, professionalism, and strong problem-solving skills. Submit invoices and receive payment for services performed pursuant to contract. Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives. Independent Contractors are responsible for their own taxes and business expenses. Complete an online application. Pass a background check (non-refundable processing fee applies). Sign an Independent Contractor Agreement. Complete a W-9 form and set up direct deposit. Complete client-specific certification requirements prior to servicing calls. Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported). Wired high-speed internet connection required. USB headset required. Android or Apple smartphone required for authentication purposes. Some clients may require additional security measures or equipment. Review detailed technology requirements Flexible scheduling; client hours of operation vary. Availability expectations differ by client program.
Customer Service Agent — Independent Contractor (Remote)
Location : Remote (US-Based)
Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.
As an Independent Contractor, you will
- Be your own boss.
- Choose when and to whom you provide services.
- Set your own schedule by self-scheduling in 30-minute blocks.
- Provide a distraction-free home office environment.
- Provide and maintain your own equipment.
- Handle inbound and / or outbound customer service calls.
- Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
Compensation
Application & Certification Process
Computer & Technology Requirements
Hours
Eligible States
Liveops is currently accepting applications in : AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.
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Remote Customer Service Agent • Jackson, Mississippi, United States
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