Front Office Representative

Job Description

Job Description

Description

This Is Voice is looking for a friendly and professional Front Office Representative to be the first point of contact for our clients and visitors. The Front Office Representative will play a key role in creating a welcoming environment, managing front desk operations, and providing administrative support to the team. This is a great opportunity for someone who is organized, personable, and enjoys interacting with people.

Key Responsibilities

• Greet and welcome visitors with a positive attitude and direct them to the appropriate departments or personnel.
• Answer, screen, and route incoming phone calls promptly and professionally.
• Manage front desk operations, including handling mail, packages, and other correspondence.
• Maintain an organized and tidy reception area to create a welcoming environment.
• Schedule appointments and meetings, managing calendars and ensuring smooth communication.
• Support administrative tasks such as data entry, filing, and maintaining office supplies.
• Provide general information about the company’s services and respond to inquiries from clients and customers.
• Assist with various clerical duties as assigned by the management.

Skills, Knowledge and Expertise

Benefits