Employee Benefits Account Manager - Hybrid

Job Description

Employee Benefits Client Manager

Job Summary

Seeking a dedicated and experienced Employee Benefits Client Manager to join a growing team. This role is integral to the organization, providing exceptional client service and support in the management of employee benefits accounts. The ideal candidate will have a strong background in benefits administration, excellent communication skills, and the ability to thrive in a dynamic, client-facing environment. This position offers a hybrid work schedule with flexibility and the opportunity to work with a top-tier brokerage firm known for its competitive compensation and long-tenured team.

Compensation Package

• Salary Range: $60,000 - $90,000, commensurate with experience
• Benefits: Comprehensive benefits package offered
• Work Schedule: Hybrid model (2-3 days onsite per week)

Responsibilities

• Manage and service employee benefits accounts, including small groups (2-99 employees) and larger groups (100+ employees)
• Handle daily responsibilities such as enrollments, client-facing interactions, and service tasks as delegated by Benefits Account Executives
• Assist with quoting new and renewal business
• Work with fully insured accounts and, for larger groups, some self-funded accounts
• Utilize Applied EPIC software to manage client information and processes
• Provide exceptional customer service and maintain strong client relationships

Qualifications/Requirements

• Licensure: Life and Health (L&H) license required
• Experience: Minimum of 3 years of experience preferred, though entry-level candidates with relevant skills will also be considered
• Technical Skills: Proficiency in Applied EPIC software is preferred
• Industry Knowledge: Experience with fully insured accounts is essential; familiarity with self-funded accounts for larger groups is a plus
• Education: Relevant educational background or equivalent work experience
• Other Skills: Strong communication, organizational, and client management skills

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