Compliance Coordinator

Compliance Coordinator

Ready to be a part of a game-changing team that thrives on defying the impossible?

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as "PCS", is not your average mobile distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resell market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader, powering the secondary market. At PCS, we buy and sell mobile devices and products worldwide through partners and programs by breathing new life into old devices effectively extending the device lifecycle up to 5X and beyond. We collaborate with industry giants in consumer electronic manufacturing, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 clients. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun while doing it!

The role of the Compliance Coordinator is to provide high-level administrative support for the continued maintenance of the Quality, Environmental, Health & Safety, and Recycling Management Systems (QEHS&R-MS) to meet the ISO Standards.

Job Responsibilities:

• Respond to and manage compliance-related inquiries from employees, stakeholders, regulators, and other external parties.
• Support internal audits, inspections, and investigations to assess adherence to legal, regulatory, and internal policies.
• Design, implement, and conduct compliance training programs for employees (QEHS&R training presentations), ensuring they understand their roles in maintaining compliance.
• Track and maintain records of employee training and ensure that all staff members are up-to-date on compliance requirements.
• Be aware of the updates of ISO and R2 for the adjustment of the process.
• Ensure that all compliance records (QEHS&R-MS) are accurate, complete, and up-to-date, maintaining a thorough and organized system of documentation.
• Contributes to team effort by performing other assigned duties as needed.
• Ensure the use of PPE in all areas/departments and conduct regular walkthroughs of the warehouse to identify any small issues that could lead to incidents or pose safety hazards.
• Support safety training and all the drills on the facility.
• Support compliance managers by coordinating follow-ups with legal, HR, finance, and IT teams to stay updated on changes in policies, regulations, and industry standards that may affect the organization's compliance requirements.
• Assist in maintaining quality standards by spotting non-compliance or unsafe conditions, documenting them, and ensuring corrective actions are effectively followed up.

Job Requirements:

• Associate's or Bachelor's Degree from an accredited institution
• Minimum of 3 years of experience in administrative support or related field
• Bilingual proficiency in English and Spanish (spoken and written)
• Ability to accurately translate documents between English and Spanish
• Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, SharePoint, and Outlook
• Familiarity with audit processes and standards such as ISO and R2

Skills & Abilities:

• Ability to work in a warehouse environment
• Able to manage multiple records and prioritize tasks efficiently to meet deadlines.
• Ability to set priorities and be self-motivated
• Must have knowledge of quality, environmental, health and safety systems
• Strong written and interpersonal communication skills - Works well with others to promote a safe and compliant work environment.
• Must demonstrate ability to learn new management system standards
• Must be very organized and detail oriented
• Ability to work regular and flexible shifts
• Meet attendance requirements and overtime when required
• Excellent data entry, written, and verbal skills
• Proficient in using Microsoft Excel, Word, and email for reporting and documentation.
• Identifies issues quickly and helps ensure corrective actions are implemented.

Work Conditions and Physical Demands:

• Repetitive use of hands, finger, wrist, able to handle, tools, keyboard or controls.
• Reach with hands and arms; balance; stoop; talk or hear.
• The employee must occasionally lift and/or move up to 10 pounds.
• Work involves frequent walking and standing throughout the warehouse or facility with occasional lifting and physical activity as needed.

We Are Seeking People Who:

• Are owners.
• Are continually raising the bar.
• Are sincerely open-minded and are willing to examine their strongest convictions with humility.
• Nurture and embrace differing perspectives to make better decisions.

What's in it for You:

• A supportive, diverse and global team with a growth mindset.
• A scaling company with great industry professionals.
• Amazing opportunities to get involved with exciting projects.

We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.