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Front of House Restaurant Manager - The Woolworth (Senior Position)
Front of House Restaurant Manager - The Woolworth (Senior Position)Hattenluke • Dallas, Texas, United States
Front of House Restaurant Manager - The Woolworth (Senior Position)

Front of House Restaurant Manager - The Woolworth (Senior Position)

Hattenluke • Dallas, Texas, United States
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Location : The Woolworth, 1520 Elm Street Ste 201, Dallas,TX 75201

About Us :

The Woolworth is a refined yet friendly gastrobar + cocktail bar in Downtown Dallas, offering American comfort cuisine with a modern twist. We take pride in providing "Guest First" exceptional service in a welcoming atmosphere.​

Position Overview :

We are seeking a Senior Front of House Restaurant Manager with a proven track record in leading high-performing teams and delivering exceptional guest experiences. The ideal candidate will have extensive experience in front-of-house operations, a deep understanding of hospitality standards, and a proven track record of driving operational success in dynamic environments.​

Key Responsibilities :

  • Lead and mentor front-of-house staff, including servers, hosts, and bartenders, fostering a culture of excellence and accountability.
  • Oversee daily operations, ensuring seamless service delivery and adherence to company standards.
  • Collaborate with kitchen and bar teams to maintain efficient service flow and resolve any operational challenges.
  • Implement and uphold health and safety regulations, ensuring a safe environment for both staff and guests.
  • Monitor and manage inventory levels, placing orders as necessary to maintain stock.
  • Handle guest inquiries and concerns promptly and professionally, striving to exceed expectations.
  • Assist in budgeting and financial management, contributing to the establishment's profitability.
  • Provide training and development opportunities for staff, promoting career growth within the company.​

Qualifications :

  • Minimum of 3 years of experience in front-of-house management within the hospitality industry.
  • Demonstrated leadership abilities with a focus on team development and operational efficiency.
  • Strong communication and interpersonal skills, with the ability to interact effectively with staff and guests.
  • In-depth knowledge of front-of-house operations, including reservations, seating, and guest services.
  • Proficiency in point-of-sale systems and basic financial management.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Food Manager Certificate.
  • Solminer Level 1 or higher (preferred).
  • Proficiency with Resy and Toast.
  • Long or Steady Tenureship at current or past position.

    • What We Offer :

  • Competitive salary, bonus and benefits package.
  • Opportunities for professional growth and advancement within a dynamic hospitality group.
  • Supportive and collaborative work environment.
  • Employee dining discounts and other perks.
  • Active Local Ownership.
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