This position will assist TMS Managers with day-to-day operational duties following the standard operating policies and procedures and insuring compliance with deadlines and regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Process and coordinate new hires onboarding. Input data and other changes into the payroll system.
- Create / Run various reports using ADP Maintain and coordinate the filing system including record retention.
- Review / Audit files and records.
- Assist the management team with inquiry and requested information.
- Assist walk-in team members and applicants.
- Assist with New Hire Orientation and prep employee events programs and communication as needed.
- Perform other duties as assigned or as needed.
- Process new hires / rehires / reinstatements .
- Assist with New Hire Orientation and / or prep .
- Assist with Team Member events initiatives and communications .
- Coordinate Extra processing and terminations .
- Answer and screen telephone calls; screen calls and take messages as needed.
- Assist the front window.
- Prepare / create and distribute various reports and documents.
- Maintain the filing system including record retention.
- Assist TMS Admin Managers with projects and other duties.
- Adapt to changes in the departmental needs including but not limited to offering assistance to other team members providing temporary coverage adjusting assignments etc.
- Responsible for attending scheduled training sessions participating in staff meetings / initiatives and becoming knowledgeable of issues discussed.
- Ability to keep and maintain confidential information.
- Other duties as assigned.
Qualifications : JOB REQUIREMENTS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position requires resourcefulness flexibility acumen diplomacy and the ability to take initiative work independently and handle sensitive information with discretion.
Courteously handle and screen all incoming calls to the department.Ability to communicate and respond appropriately to all inquiries.Involves listening to the nature of the concern demonstrating empathy with the customer and providing positive and proactive solutions.Ability to read write speak and understand the English language clearly to ascertain and document important information to follow written and / or verbal instructions and to provide clear direction and guidance.Ability to relate to all level management and employees in verbal / written form.Answer the multi-line telephone and provide accurate information as needed.Ability to follow written and / or verbal instructions.Sufficient manual dexterity of hand in order to use computer keyboard general office equipment calculator and multi-line telephone.Ability to access and input information using a moderately complex computer system.Ability to organize / prioritize work meet deadlines work with minimal supervision and multiple interruptions.Ability to effectively deal with internal / external customers some of whom will require patience tact and diplomacy to defuse anger.Ability to maintain attendance in conformance with standards.Ability to maintain a neat clean and well-groomed appearance.Experience
At least 1 year clerical experience or 6 months experience in Human Resources.Any combination of education training or experience that provides the required knowledge skills and abilities.Microsoft Office (Excel Word PPT Outlook) ADP SmartRecruiter Bilingual (Spanish).Additional Information :
Why Westgate
Comprehensive health benefits medical dental and visionPaid Time Off (PTO) vacation sick and personalPaid Holidays401K with generous company matchGet access to your pay as you need it with our Daily Pay benefitFamily benefits including pregnancy and parental leave and adoption assistanceWellness ProgramsFlexible Spending AccountsTuition AssistanceMilitary LeaveEmployee Assistance Program (EAP)Life Disability Accident Critical Illness & Hospital InsurancePet InsuranceExclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)Advancement & development opportunitiesCommunity Involvement ProgramsWestgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.
Remote Work : No
Employment Type : Full-time
Key Skills
Invoicing,Facilities Management,HVAC,AIX,Air Pressure Handling,AX
Experience : years
Vacancy : 1