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Analyst, ETF Trade Operations
Analyst, ETF Trade OperationsFidelity • Merrimack, NH, US
Analyst, ETF Trade Operations

Analyst, ETF Trade Operations

Fidelity • Merrimack, NH, US
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  • [job_card.full_time]
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ETF & Alternative Asset Analyst Team Lead

As an ETF & Alternative Asset Analyst Team Lead within the ETF Operations team, you will be involved in all aspects of operations performed by the team. In conjunction with building and maintaining AP relationships, the focus on this team will include trade confirmation, instruction, settlements and use of collateral. This will be a collaborative role with the rest of trade operations and the ETF services organization in Fidelity's Fund and Investment Operations (FFIO).

  • Handle AP inquiries related to creation / redemption activity
  • Provide expertise in ETF product development and implementation
  • Provide training as subject matter expert (SME)
  • Provide ETF subject matter expertise and knowledge to support development of Fidelity's ETF capabilities
  • Create / update operational processes and procedures for new products
  • Works to recommend changes to systems, processes, responsibilities, etc.
  • Participate in testing of new technology prior to roll out into production and reports results to peers and managers
  • Escalates operational incidents to senior management
  • Maintains relationships with business partners and expectations of service levels

The Expertise & Skills You Bring

  • Bachelor's degree or equivalent with 3-5 years of experience in an ETF operations environment
  • ETF servicing experience including basket processing, collateral management, settlements, fails resolution, and AP / order management.
  • Strong understanding of the ETF industry with an ability to adapt to and support regulatory changes.
  • Outstanding analytical, communication, conceptual thinking, and problem-solving capabilities. Flexibility and the ability to both take the lead and contribute to daily deliverables for the team are required.
  • Strong communication skills with the ability to deliver cogent, insightful updates to all levels of operations leadership.
  • Familiarity with digital assets and digital asset servicing.
  • Demonstrated experience in workflow, process, and procedure development.
  • Understanding of ETF middle office functions including : trade enrichment, trade instructions, settlements, fails resolution, and ability to articulate and escalate issues in a proactive and actionable fashion.
  • Note : Fidelity will not provide immigration sponsorship for this position.

    The ETF Operations Team is part of the Global Middle Office division within FFIO's business unit. The Global Middle Office division provides full middle office operational support to Fidelity Retail and Institutional products. The ETF Operations team provides end-to-end trade operational support for Fidelity's ETF funds within FFIO.

    Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

    Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and / or associating with individuals with certain Criminal Histories.

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    Operation Analyst • Merrimack, NH, US

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