Switchboard Operator

Employment Type:

Part time

Shift:

Rotating Shift

Description:

Effectively operate a console-type switchboard and/or provide information and assistance necessary to maintain communications of the Medical Center through telephones, paging, alarms and radio. Provides answering service for all of SJPN, SJVNA and other physician offices.

JOB SPECIFICATIONS AND CORE COMPETENCIES

Education: High school diploma required, with business classes preferred to provide a sense of responsibility and knowledge of general office procedures.

Experience: Experience in answering multi-line phones and customer service preferred. Basic computer knowledge desired.

Other Job Requirements:

4 to 6 weeks training required.

Work requires the ability to exchange information on factual matters, analytical ability to gather and interpret data, greet visitors, explain hospital policies, and/or relay messages to appropriate personnel.

Requires courtesy and tact when dealing with patients, visitors, and/or hospital associates.

Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran