Ohio Licensed Pharmacy Technician

A company is looking for an Engagement Technician to work in a remote call center environment providing pharmacy services.

Key Responsibilities

Provide exceptional customer service by answering inbound calls and resolving patient inquiries

Place outbound calls to maintain and update patient medication profiles

Assist with claim adjudication, prior authorizations, and maintain patient records with confidentiality

Required Qualifications

Must be 18 years of age or older

High school diploma or GED required

Prior experience in a pharmacy setting is necessary

Certification from the Pharmacy Technician Certification Board (PTCB) or National Health Association (NHA) is required

Must maintain a pharmacy technician registration with the State Board of Pharmacy