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Senior Program Specialist
Senior Program SpecialistICF • Albuquerque, New Mexico, USA
Senior Program Specialist

Senior Program Specialist

ICF • Albuquerque, New Mexico, USA
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Title : Senior Program Specialist Home Energy Checkup (HEC)

Location : Albuquerque New Mexico

Ready to make a difference

ICF is growing its energy program implementation team to support new and existing contracts in the residential sector. Our clients include energy utilities recognizable Fortune 500 corporations and a variety of Federal State and local governmental agencies. We are seeking a Senior Program Specialist to provide critical project management services for utility-

sponsored energy efficiency programs focused on the residential market.

Why you will love working here :

  • Quality of life : Flexible workplace arrangements work-life balance
  • Investment of the community : Donation matching volunteer opportunities
  • Investment in you : Tuition reimbursement access to professional development resources 401k matching Employee Stock Purchase Plan
  • And many many more (Ask your recruiter for more details!)

What you will be doing :

  • Assist with the management of utility project performance including financial management contract deliverables strategic planning quality assurance and operational efficiencies.
  • Internal staff coordination of project including but not limited to internal portfolio reviews and working with internal program leads such as Marketing IT and Customer Experience to ensure minimum targets are met.
  • Oversee and coordinate the delivery of Home Energy Assessments (HEAs) for utility customers by leading a team consisting of internal staff and Trade Allies. Responsibilities include management of direct install materials growth and development of the trade ally network.
  • Collaborate with a multi-functional project team comprised of account managers QA / QC specialists operations IT customer care and marketing specialists (including ICF internal staff and subcontractors) to ensure timely and professional completion of all tasks and achieve specific program goals and objectives.
  • Monitor regulated performance metrics and ensure accurate forecasting and reporting of metrics to client.
  • Manage budgets and resources to meet financial targets.
  • Proactively develop solutions to adjust to changing market conditions and consistently deliver on client goals.
  • Review and edit deliverables to clients including monthly progress reports quarterly presentations and semi-annual regulatory reports.
  • Act as point of contact on programs and manage client status calls
  • Travel Requirements : Travel to the local New Mexico ICF office at least two times a month to meet with the team and / or the client
  • What you need to have (Minimum Qualifications) :

  • Bachelors degree (or applicants can substitute one year of related experience for one year of education)
  • 5 years of experience developing and managing successful programs and / or related experience
  • 1 year(s) of experience managing operational budgets
  • What we would like you to have (Preferred Skills) :

  • Knowledge of energy efficiency electric equipment (lighting HVAC etc.) strongly preferred
  • Proficiency in MS Office Applications (Word PowerPoint Outlook and Excel)
  • Proficiency in using CRM (Customer Relationship Management) systems such as Salesforce or similar
  • Experience working with trade ally networks such as mechanical and electrical contractors
  • Experience using project management tools (Teams SharePoint and Planner)
  • #Indeed

    #LI-CC1

    Working at ICF

    ICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges navigate change and shape the future.

    We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer . Together our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information please read our EEO policy.

    We will consider for employment qualified applicants with arrest and conviction records.

    Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals with sincerely held religious beliefs in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist . All information you provide will be kept confidential and will be used only to the extent to provide needed reasonable accommodations.

    Read more about workplacediscriminationrigh t s or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

    Candidate AI Usage Policy

    At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted . This policy is in place to maintain the integrity and authenticity of the interview process.

    However we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed candidates are instructed to contact us in advance at . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

    Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

    The pay range for this position based on full-time employment is :

    $73738.00 - $125354.00

    New Mexico Remote Office (NM99)

    Required Experience :

    Senior IC

    Key Skills

    Project Management Methodology,Presentation Skills,Project / Program Management,Program Management,Agile,Process Improvement,Conflict Management,Earned Value Management,Project Management,Product Management,Microsoft Project,Contracts

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 73738 - 125354

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