Solution Architect

Job Description

Job Description

Job Posting for Solution Architect at Complete Logistical Services

Job Description

Complete Logistical Services is excited to announce an opening for a dedicated and innovative Solution Architect. This role is designed for a professional who thrives in a dynamic, solution-oriented environment and is prepared to engage with complex technical challenges and design comprehensive digital solutions. The Solution Architect position is crucial for steering our technology projects from the conceptual stage right through to implementation, ensuring alignment with strategic business goals. This position is based onsite and is not eligible for remote working. The successful candidate will play a pivotal role in transforming client needs into cutting-edge technology solutions that drive customer value.

As a Solution Architect, you will serve as a trusted advisor to our clients, collaborating closely to craft end-to-end solutions that efficiently integrate various products and services into unified systems that meet both technical and business expectations. This role demands a candidate who is not only technically adept but also possesses a strong understanding of business operations and client management.

Duties and Responsibilities

• Own the end-to-end solution architecture—from discovery and value framing through design, integration, delivery, and post-go-live optimization—tying together multiple products, services, and partners into a cohesive, supportable offering.
• Create architecture artifacts (context, logical, physical diagrams; sequence diagrams; integration maps; data flows; deployment topologies).
• Assist in mapping client business objectives to an integration blueprint (applications, data, security, and operations) that eliminates hand-offs and gaps across products and service lines.
• Work directly with Product / Service Managers to identify solution gaps, new technology trends, R&D needs, potential new vendors / partners.
• Create proof-of-concepts (PoCs) to de-risk complex or emerging solutions.
• Ensure solution compliance with enterprise standards, architecture guardrails, and governance.
• Partner with cybersecurity and risk teams to conduct architecture risk assessments.
• Act as Primary Point of Contact for internal and external stakeholders for new solution testing.
• Participate in multi-stakeholder solution workshops (business, IT, OT, security, finance) to confirm scope, value, and risk; convert outcomes into roadmaps with clear milestones and success criteria.
• Define standardized interfaces, data contracts, and security controls to ensure seamless interoperability between communications platforms, edge devices, monitoring / analytics, and cloud services.
• Establish solution acceptance criteria and run-readiness (SLAs / SLOs, resilience, failover, monitoring, support model) to guarantee lifecycle performance and client satisfaction.
• Partner with delivery, operations, and support teams to hand over an integrated service that maintains solution integrity over time.
• Support commercial teams by shaping solution packages (scope, assumptions, pricing drivers) and articulating integrated value in client presentations and proposals.
• Identify opportunities for modernization and innovation (e.g., AI / ML, edge computing, IoT).
• Participate in architecture review boards and ensure compliance with enterprise governance.
• Research and recommend emerging technologies relevant to business needs.
• Track and report on TCO for solutions under your domain.
• Other duties as assigned.

Requirements