Cash and Collections Manager

Collections Manager

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Responsible for the oversight of the process of collecting outstanding debts and managing cash flow. This includes developing and implementing credit policies, managing the cash and collections team, analyzing accounts receivable reports, minimizing bad debt, and ensuring compliance with laws and regulations.

Tasks include :

• Manage a team of cash and collections team members, providing guidance, support, and training as needed.
• Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships.
• Monitor and analyze the performance of the collections team, implementing measures to improve productivity and success rates.
• Review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements.
• Communicate with customers during the escalation path regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions.
• Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies.
• Collaborate with cross-functional teams, including legal, finance, and customer service, to resolve complex or escalated customer issues.
• Stay current on best practices in collections, implementing process improvements as needed to improve efficiency and results.
• Provide statistics, data analysis, and reports on the progress of the collection department.
• Develop and maintain relationships with external collection agencies, attorneys, and other service providers as necessary.
• Handle account reconciliations, journal entries, and monthly reporting.
• Ensuring timely resolution of unapplied cash.
• Performs other related duties as needed.

This position may suit you best if you are familiar with :

Required skills to have for the success of this role include :

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and / or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose : to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.