Customer Care Specialist

A company is looking for a Customer Care Specialist I to assist members and providers with routine service inquiries.

Key Responsibilities

Resolve routine service inquiries related to claims processing, member benefits, and eligibility

Ensure compliance with HIPAA and other regulatory requirements

Build relationships with members and providers through quality customer service

Required Qualifications

High School Diploma or equivalent is required

Two years of customer service experience is preferred

Experience in a call center environment is preferred