Service Greeter - Full Time

Job Description

Job Description

The biggest difference our customers and guests experience at Fred Haas Companies is a dedicated staff of friendly, well-trained, and experienced employees. Reflecting the diversity of Houston today, the Fred Haas staff includes the best and the brightest of many different cultures, speaking many different languages. The result has been continuous recognition from the automotive industry in every aspect of the business. Fred Haas Companies is continuously recognized by several industry awards as a leader among its peers. Fred Haas Companies has a long-standing tradition of excellence and guest-satisfaction and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career.

Service Greeter

Our company has an outstanding opportunity for a results-focused, and experienced Greeter. The Greeter will hospitably greet all clients visiting the dealership and strive to make their experience positive.

Job Responsibilities

• Understands and follows the service department greeting process
• Receives visitors, obtains customer and vehicle information, nature of visit and writes the seervice advisor name on the vehicle windshield.
• Directs clients to lounge, and refers clients to appropriate personnel for vehicle status updates
• Diffuses client concerns and directs to the appropriate member for assistance
• Attends department meetings as needed
• Maintains a professional appearance and neat work area
• Performs other duties as assigned, cleaning coffee maker and drink station areas. Vaccuming occasionally & helping things look tidey.

EDUCATION and / or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.