Sr. Analyst, Innovative SolutionsThinkingAhead Executive Search • New York, NY, United States

Sr. Analyst, Innovative Solutions

ThinkingAhead Executive Search • New York, NY, United States

[job_card.variable_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

The Senior Client Solutions Analyst acts as a bridge between external clients and internal technical teams, ensuring the successful delivery of data-driven solutions within a rapidly evolving insurance-focused environment. This role works closely with specialists across risk, data science, and engineering to address complex business challenges using advanced analytics and modern assessment techniques.

Primary Responsibilities

Partner with business development to support new client engagements :

Assist with responses to prospective-client inquiries and proposals
Prepare meeting agendas and supporting materials
Participate in client presentations (virtual and in-person)

Lead technical onboarding and solution implementation :

Tailor solution-design sessions and guide discussions with clients (virtual and in-person)

Produce documentation such as process flows, data flows, and implementation guides

Translate complex client processes into clear requirements for internal teams

Document, distribute, and manage sign-off on project scope and requirements

Identify, quantify, and resolve requirement-related issues proactively

Work with engineering teams to prioritize enhancements and requests

Enhance client experience and long-term satisfaction :

Provide insights to help clients fully leverage the platform

Troubleshoot issues and coordinate resolution across internal teams

Document client feedback and share key updates with leadership

Maintain communication with compliance stakeholders and support related documentation

Recommend product or workflow improvements based on cost–benefit considerations

Support retention and engagement strategies

Contribute to product development and evolution :

Communicate business needs and help shape data-driven solution design

Gather critical details to recommend approaches for solving complex operational challenges

Partner with technical and analytical teams on feature planning and enhancements

Support testing and rollout of new features to ensure smooth implementation

Qualifications

5+ years in client-facing technical roles

Bachelor’s degree in Business, Economics, Computer Science, or a related field

Experience in Life or Disability insurance environments is strongly preferred

Ability to communicate complex concepts clearly across technical and non-technical audiences

Familiarity with full software development lifecycle practices

Strong analytical, organizational, and time-management abilities

Proven creative problem-solving skills

Excellent written and verbal communication skills, including client presentations

Experience producing technical project documentation (requirements, specifications, data mapping, process flows)

Familiarity with cloud technologies (e.g., Azure, AWS)

Advanced proficiency with Excel, PowerPoint, Word, data-visualization tools, and SQL

Understanding of software engineering best practices

Ability to work across multiple teams and priorities in a dynamic environment

Quick learner with adaptability and a proactive mindset

Willingness to travel 10–25%

Benefits Highlights :

$150-175K base salary

Bonus eligible

Growth Opportunity

Comprehensive Medical Plans

Wellness programs

Commuter benefits

401K match

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