Senior Learning Specialist

Location: Tempe, AZ or Atlanta, GA

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We've been changing the game since 2013, and we're not taking our foot off the gas now.

About the team and position

The Safe & Secure Support Team (SSST) helps to keep our 20,000+ associates, who work at our 200+ various locations, safe and secure every day. By collaborating with various Carvana teams the SSST delivers strategic planning, security program development, technology innovation, risk mitigation processes, data analytics, crisis management, and project management. In partnership with the Field Safe & Secure Team and the Operations Safe & Secure Team - the SSST is an integral part of how we ensure the safety and security of all associates every day at every site.

The Senior Specialist, Safe and Secure Learning will be an integral part of the Safe & Secure Team and be responsible for the full lifecycle learning strategy, from the design up to the implementation and maintenance of employee training programs. In this elevated role, you will be seen as an expert and support the upskilling of your peers, while challenging the status quo, where appropriate, as you align your talent to the Safe & Secure team, and beyond. This role will utilize expertise to create and deliver high-quality, impactful training and educational materials for the Safe & Secure Team and Company wide safety initiatives. The ideal candidate for this role will be a collaborative thought-partner who will develop and maintain relationships with internal subject matter experts (SMEs) and technical teams, within the business team and across Carvana. They will assist with building learning presentations, effectively coordinate with partners on learning content for technical training to upskill our internal teams, and support the mission of safety focused initiatives. This candidate will also have a strong understanding of the Workday learning management system and can fully support the execution and maintenance of new and established training programs. This role requires a passion for continuous learning and readiness to bring creativity and insight to the team. The ideal candidate should also be driven and energetic and multi-task across various coinciding program initiatives while having the ability to thrive in an ambiguous ever-changing environment.

What you'll be doing

• Assist with the development of high impact training/instructional content that accelerates the Safe & Secure business priorities and processes, both internally on the SAS team and enterprise wide with Carvana.
• Partner with teams across the organization to identify training needs of the target audience, understand the expectations for technical and leadership roles across the organization and create accurate and effective training plans and content to meet organizational needs
• Leverage instructional design and multimedia skills to advise on and develop new learning materials including videos, e-learning modules, workbooks, instructor guides and job aids that will drive organizational learning and results
• Drive continuous improvement of training initiatives by creating, developing and rolling out procedures, regulations, business initiatives and technologies and to find new ways to produce content that scales and resonates with our internal and global audience.
• Track employee progress during training periods utilizing Workday and Tableau reporting, along with the successful completion of program training and initiatives for all participants.
• Collaborate with key partners and stakeholders to ensure training programs, content, and initiatives are implemented accordingly.
• Functioning as a subject matter expert for all training content creation.
• Perform other duties as assigned.

What you should know/have

• Bachelor's degree from an accredited undergraduate institution is preferred.
• 2-4+ years of instructional design experience and a strong understanding of adult learning principles. Knowledge of learning methodologies and learning management systems, specific to Workday, with one to three years of experience in safety, security or asset protection.
• Strong understanding of Articulate, specifically in Rise and Storyline, platforms. High skill set with Canva and all functionality within, along with the full Adobe Suite.
• Strong project management, organization, and planning skills.
• Ability to be flexible, creative and innovative, with the capability to manage responsibilities and priorities in a fast-paced, growth-oriented and time critical environment.
• Strong interpersonal and communication skills that help you to lead in a way that supports your peers, the team, and the business to grow and scale over time.
• Strong problem solving skills with a willingness to think outside the box.
• Strong collaborator who knows how to build strong relationships that drive great results.

We'd love it if you also have

• Superior writing, editing and proofreading skills.
• Strong organizational skills and acute attention to detail, along with strong project management skills from strategy to execution.
• Ability to multitask and prioritize like a ninja.
• Experience with Google Suite.

What we'll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.