Sales Leasing Consultant

Sales Leasing Consultant

Work in an energetic and enthusiastic fast-paced sales environment. Keep your performance standards the best, by constantly improving and developing sales efforts, techniques, and presentations. The primary purpose of the Sales Consultant is to assist with various responsibilities including communicating with customers and members in person, over the phone, or via email regarding vehicles for sale in our inventory. Sales Consultants will be presenting vehicle pricing, and trade-in values, discussing potential finance options, riding with customers for demonstration drives, driving vehicles to get fuel, helping get vehicles ready for delivery, and driving vehicles to customers. Must be able to present a professional and pleasant experience while taking on the role as a Sales Consultant customer-facing representative. Must have goal-oriented motivator behaviors to ensure organizational sales goals and objectives are not just achieved but exceeded.

Major Duties and Essential Functions :

• Prospecting new sales opportunities
• Answer customer / member's questions about auto units, financing, and purchase process
• Deliver with confidence, in explaining Market Driven Prices on vehicles and explain trade-in values that satisfy customers while ensuring profit for the dealership
• Base knowledge of the Automotive Industry
• Desking for profitable deals to maximize front and back-end profit
• Ability to manage and follow up on leads by creating a relationship and delivering on commitments
• Achieve monthly goals and department objectives
• Strong customer service skills with the ability to maintain a high level of professionalism and communication
• Ability to change priorities quickly as time-sensitive needs arise
• Familiarity with consumer lending products and practices
• High-level mental fortitude
• Follow up with the loan and ancillary product cancellations
• Ensure compliance with all rules and regulations to prevent penalty, loss for non-compliance, or potential legal action against the Credit Union
• Ability to generate internal referrals using a consultative approach
• Maintain clean paperwork and timely completion of funding
• Ability to understand tag and title laws; DMV, dealership contracts, and ancillary products
• Ability to maintain confidentiality
• All other duties as assigned

Positions directly supervised : N / A

Specific knowledge, skills, and abilities required for this position :

Physical Activities and Requirements of this Position :

CATEGORY

DESCRIPTION

Finger Dexterity

Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

Grasping

Using fingers and palm on an object.

Talking

Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

Repetitive Motions

Movements frequently and regularly required using the wrists, hands, and / or fingers.

Average Hearing

Able to hear average or normal conversations and receive ordinary information.

Average Visual Abilities

Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.

Sedentary Work

While performing the duties of this job, the employee will frequently talk or hear, sit, use hands to handle or feel, and reach with hands or arms. The employee will occasionally, stand and walk, climb or balance, and stoup, kneel, crouch, or crawl. The employee will occasionally lift and move up to 10 pounds.

Working Conditions of this Position :

DESCRIPTION

None. No hazardous or significantly unpleasant conditions.

Mental Activities and Requirements of this Position :

Reasoning Ability : The ability to use common sense or logic.

Detailed

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Mathematical Ability : The level of ability required to perform math skills and operations.

Basic

Ability to add, subtract, multiply, and divide and to calculate figures and amounts such as discounts, interest, and percentages. Ability to apply concepts of basic algebra.

Language Ability : The level of ability required to communicate and understand written and oral language.

Typical

Ability to write moderate to complex documents. Ability to communicate in complex sentences, using normal word order with present and past tenses and strong vocabulary. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members. Ability to speak effectively before small groups of employees and to members. Ability to effectively present information to top management.

Compliance requirement :