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Regional Customer Service Manager
Regional Customer Service ManagerCFS • Cuyahoga Falls, OH, US
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Regional Customer Service Manager

Regional Customer Service Manager

CFS • Cuyahoga Falls, OH, US
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Job Title : Regional Customer Service Manager

Location : On-Site near Cuyahoga Falls, Ohio

Schedule : Monday-Friday

Salary : $110,000 - $130,000

Why This Opportunity Stands Out (Regional Customer Service Manager) : Regional Customer Service Manager

  • Lead and grow a full-service customer service operation within a highly respected, international organization
  • Collaborate across departments including supply chain, operations, R&D, and sales
  • Make a strategic impact by shaping systems and processes that scale quality service
  • Join a company with strong market presence in the manufacturing and distribution sectors
  • Contribute to key initiatives that improve efficiency and customer loyalty
  • Opportunity to lead change in a multi-regional, matrixed environment

Key Responsibilities (Regional Customer Service Manager) : Regional Customer Service Manager

  • Manage and develop a team of Customer Service Specialists, both on-site and remote
  • Ensure high service standards, including system proficiency, communication, and problem resolution
  • Coordinate cross-functionally with teams responsible for order fulfillment, credit, inventory, and forecasting
  • Support customer satisfaction through timely delivery, accurate orders, and proactive communication

    • Qualifications (Regional Customer Service Manager) : Regional Customer Service Manager

  • Bachelor's degree or equivalent experience (10+ years in customer service or call center leadership) preferred
  • Strong leadership experience managing teams in fast-paced environments Regional Customer Service Manager\

    • #CustomerService #Manager #CFStaffing #Opportunity #NorthEastOhio #INDEC2025

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    Customer Service Manager • Cuyahoga Falls, OH, US

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