Development Coordinator

Job Description

Job Description

Title : Development Coordinator

Department : Development

Reports to : Manager, Development Services

Summary :

Under the supervision of the Manager, Development Services, the Development Coordinator provides daily administrative support for the giving programs of The Philadelphia Orchestra and Ensemble Arts. The Development Coordinator is primarily responsible for the processing and acknowledgement of philanthropic gifts, as well as accurately maintaining guest data in our CRM software.

The coordinator works collaboratively across teams to execute the high volume of service and administrative activities of the department.

Essential Functions :

• Maintaining accurate information in the donor database
• Managing the receipt and booking of contributions
• Preparing acknowledgement materials
• Supporting the administrative needs of the office
• Interfacing with patrons through phone, email, concerts, and events
• Manage all aspects of entering contributions into our CRM software (Tessitura), ensuring the highest standards of data integrity and best practices, with tasks including :

Managing the lifecycle of mail received with contributions

Education / Experience :

Bachelor’s degree preferred, or a combination of education and relevant prior work experience. Prior customer service experience required.

Knowledge / Skills / Abilities :

A cover letter and resume are required.

Working Conditions / Physical Demands :

Routine for office environment. The employee will also be required to perform the essential functions of the job during evenings and weekends.

The Philadelphia Orchestra and Ensemble Arts, Inc. does not discriminate in employment on the basis of race, color, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, or military service.