Sales coordinator

Overview

We are looking for a highly engaging, customer focused individual to join our team as Administrative Assistant. The successful candidate for this role is engaging, full of energy, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.

The Administrative Assistant provides support for the leaders of the hotel/resort and is responsible for variety of duties including, but not limited to: reporting, filing, answering phones, processing invoices, managing schedules and assisting with problem resolution.

Your Role:

• Provide timely customer service to hotel/resort team
• Asist with day to day operations of the main office functions and duties
• Assist with the administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requested
• Create and distribute communication documents
• Update postings and communication venues throughout the Resort
• Process, in a timely manner, reports, invoices, bills and associated mail.
• Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination.
• Open, read, and prepare answers to routine letters.
• Locate and attach appropriate files to incoming correspondence requiring replies.
• Take and distribute meeting minutes to appropriate individuals.
• Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
• Prepare letters, memos, and other documents
• Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests.
• Document and communicate all guest requests/complaints to appropriate personnel.