Job Description:
Interacts with customers; gives information in response to inquiries about accounts, products, and services.
Typical Functions: Takes care of and settles customer complaints. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders/applications, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. May talk with internal/external customers by phone or in person to ensure the best service possible. Consults with customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Perform program data management activities as needed, including, running reports, updating data. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May visit customers' premises to obtain order or resolve customer problems. 5-7 years experience.
- Must have experience with Microsoft Word, Outlook and be proficient in Excel.
- Ability to problem solve and work independently
Customer service representative • Charlotte, North Carolina, United States
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.Our close-knit team of dedicated profes...[internal_linking.show_more]
Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market.The #1 name in our industry, we...[internal_linking.show_more]
Lead Customer Service Representative.At Lucky Dog Bark & Brew Steele Creek, we're looking for a confident, compassionate Lead Customer Service Representative to lead our front-of-house team and ens...[internal_linking.show_more]
Focused on the electrical, network infrastructure and HVAC markets, NSI continues to outpace the industry in unprecedented growth.We are all about Making Connections, and we know our future success...[internal_linking.show_more]
Job Summary We are looking for a friendly, professional, and dependable Customer Service Representative to provide exceptional in-person support to our customers.This role is focused on face-to-fac...[internal_linking.show_more]
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.HIC Location: 6030 East Independence Blvd, Charlotte, North Carolina 28...[internal_linking.show_more]
Store 2720158: 1803 Safreit Loop, Statesville, North Carolina 28625.Lead Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to ...[internal_linking.show_more]
Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employee...[internal_linking.show_more]
TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustai...[internal_linking.show_more]
We are seeking a motivated and customer-focused.Customer Service Representative.This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in ...[internal_linking.show_more]
Department :11605 Enterprise Revenue Cycle - Customer Service ExcellenceStatus :Full timeBenefits Eligible :YesHou rs Per Week :40Schedule Details / Additional Information :WeekdaysPay Range$20.Job...[internal_linking.show_more]
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.One of our large Accounts Payable Providers is seeking a Customer...[internal_linking.show_more]
Digital SAP S4HANA Enterprise Management - Service.We are seeking a skilled Customer Service representative to join our team.The ideal candidate will be responsible to assist the customer service t...[internal_linking.show_more]
Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way?.Your skills could be used to work h...[internal_linking.show_more]
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.Refer unresolved customer grievances to designated departments for further inv...[internal_linking.show_more]
A great Company in Belmont is looking for a Customer Service Rep!.Must have Customer Service Rep.Serves customers by providing product and service information; resolving product and service problem...[internal_linking.show_more]
We are excited to welcome a Part Time .Customer Service Representative.CSR) to our growing team! Key Benefit Administrators is consistently named a Top Workplace by our employees and we are excited...[internal_linking.show_more]
Client Care Specialist (Customer Service/Billing).If you have a passion for helping others and enjoy interacting with the public, FYZICAL Therapy & Balance Centers, a leading physical therapy and w...[internal_linking.show_more]
