Banquet Captain

Overview

The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!

We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the Banquets experience, and exceptional Beyond compare service attitude, for the position of Banquets Captain at the Lytle Park Hotel. The Banquets Manager will supervise the execution of Banquet Event Orders, according to Catering instructions, client preferences and established hotel service standards.

The primary responsibilities for theBanquet Captainwill include but are not limited to:

• Assist the Banquets Management Team with directing the day-to-day activities and assignments of the Banquets Staff.
• Oversee the Banquet Service team, in the execution of their duties and adherence to the Lytle Park Hotel standards of service.
• Provide guidance, instruction and follow-up with Banquet House men staff particularly as it relates to the care and maintenance of the facility and equipment
• Accurately execute all policies with improvement to quality, service and operations.
• Inspects all function rooms prior to service, to ensure room is maintained, and reports any discrepancies to Engineering.
• Communicate as necessary with clients to ensure full guest satisfaction.
• Work on special tasks as assigned by the Banquet Manager.

In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences:

• Requires a working knowledge of Banquet operations as well as luxury core standards, and standard operating procedures.
• Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.
• Demonstrated ability to work with maximum efficiency, accuracy and attention to detail.
• Ability to effectively lead and work cohesively as part of a team.
• Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.
• Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
• Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.
• Must have experience in all Microsoft Office and industry relevant payroll systems.