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HVAC Operations Manager
HVAC Operations ManagerCobalt Search • Fayetteville, NC, US
HVAC Operations Manager

HVAC Operations Manager

Cobalt Search • Fayetteville, NC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Want to lead one of North Carolina's most respected HVAC teams?

Our client is a trusted home services business with over 70 years of success, a 4.8+ star reputation, and a culture built on five core values : integrity first, commit to growth, positive mindset, lead with respect, and exceed expectations.

We're seeking a HVAC Operations Manager to lead both the Installation and Service divisions — overseeing a team of more than 60 people, including managers and field technicians across the Fayetteville and Raleigh regions. This is a hands-on leadership role, spending around 50% of your time in the field, ensuring excellence, efficiency, and customer satisfaction.

What's in it for you

  • Base $140k-$170k base salary with performance incentives
  • Company vehicle (home-garaged)
  • Full benefits : medical, dental, vision, life, and 401(k) match
  • Supportive, values-driven culture with strong internal leadership development
  • The opportunity to lead a large, capable team and make a measurable impact

You'll be responsible for

  • Ensuring installations and services are completed to standard and on schedule
  • Coaching and developing managers to build accountable, high-performing teams
  • Driving service quality, customer satisfaction, and conversion performance
  • Using ServiceTitan data to monitor KPIs and improve efficiency

    • You'll need

  • Proven leadership experience in HVAC installation and service operations
  • Strong communication, accountability, and team-building skills
  • A data-driven approach and commitment to operational excellence
  • A passion for developing people and delivering a 5-star customer experience

    • This role is based in Fayetteville / Raleigh, NC.

    Our client is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. All applications will be reviewed by a real person and responded to.

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    Operation Manager • Fayetteville, NC, US

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