Technical Support Engineer

A company is looking for a Technical Support Engineer.

Key Responsibilities

Diagnose and resolve technical incidents related to application stability and service recovery

Act as the primary technical expert for government software solutions and manage administrative access recovery

Provide technical leadership and coordinate with internal teams to resolve system issues efficiently

Required Qualifications

Degree in Computer Science, Information Technology, or equivalent experience

Familiarity with government-specific software support requirements

Proven ability to diagnose complex incidents involving web servers and identity providers

US Citizenship (non-dual) required by government contract

Ability to obtain and maintain a Public Trust or higher clearance