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Regional Operations Manager
Regional Operations ManagerTCI Transportation • Stockton, CA, US
Regional Operations Manager

Regional Operations Manager

TCI Transportation • Stockton, CA, US
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  • [job_card.full_time]
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Job Description

Job Description

  • ???? Regional Operations Manager – Transportation Fleet

Region Oversight : Northern California (NoCal) + Pacific Northwest (Oregon & Washington)

Travel : Up to 20%

Reports to : Regional Director of Operations

Company : TCI Logistics

Compensation : Starting $90,000 annual salary plus incentives , based on experience and qualifications

Position Overview

Are you a results-driven operations leader with a passion for dedicated transportation logistics and team development? Join TCI, where innovation meets integrity. We’re seeking a Regional Operations Manager who will oversee multiple terminals across Northern California and the Pacific Northwest (Oregon & Washington) . This leader will drive profitability, operational excellence, and high-level customer service while upholding our core values : Dedication, Positiveness, Innovation, Ethics, and Accountability.

Key Responsibilities Leadership & Team Management

  • Oversee regional teams including Dispatchers, Managers, Drivers, and Admins.
  • Lead operations across NORCAL, Oregon, and Washington terminals.
  • Hire, train, and retain top talent aligned with TCI’s core values.
  • Conduct impactful weekly L10 meetings and guide your team through quarterly goal-setting (Rocks)

    • Operational Excellence

  • Drive on-time delivery, scanning efficiency, and customer service metrics.
  • Ensure regulatory compliance (DOT / FMCSA / local) and enforce company safety policies.
  • Train and mentor Driver Managers and Admins to elevate performance and adherence to TCI’s Operations Training Manual.

    • Customer Engagement

  • Maintain proactive relationships with customers through regular visits and performance reviews.
  • Identify and address service issues with innovative solutions and detailed reporting.

    • Financial Oversight

  • Own P&L responsibilities across assigned terminals.
  • Execute financial planning and cost controls including payroll, fuel audits, labor optimization, and equipment tracking.
  • Use the Fleet Ops Dashboard and KPI metrics to reduce operational costs and maximize regional profitability.

    • Technology & Compliance

  • Ensure adoption and efficient use of McLeod, Samsara, Ten Street, and TCI’s proprietary tools.
  • Maintain 95%+ compliance with live dispatch and systems utilization standards.

    • Qualifications

  • 5+ years of experience in dedicated transportation, logistics, or fleet operations management.
  • Proven ability to lead cross-functional teams in a fast-paced environment.
  • Familiarity with P&L management and logistics KPIs.
  • Strong understanding of DOT, FMCSA, and OSHA compliance.
  • Experience with logistics tech platforms like McLeod, Samsara, and ELD systems preferred.
  • Excellent communication, strategic thinking, and problem-solving skills.

    • Why Join TCI?

    At TCI, we foster a collaborative environment rooted in trust, accountability, and growth. We offer :

  • Competitive compensation : Starting $90,000 annual salary plus incentives
  • Performance-based bonus potential
  • Opportunities for advancement within a growing logistics network
  • A culture that values safety, technology, and operational excellence
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