Food & Beverage Attendant

Food & Beverage Attendant (Banquets / Comp Services / Dinner)Position Summary

The Food & Beverage Attendant supports daily food and beverage operations by delivering friendly guest service, maintaining clean and stocked service areas, and assisting with set-up and breakdown for breakfast service, banquets, comp services and dinner. This role works closely with cooks, bartenders, and the banquet team to keep service running smoothly and spaces guest-ready.

Key Responsibilities

Guest Service

• Greet guests warmly, answer basic questions, and assist with requests in a courteous, professional manner.

• Monitor dining and reception areas to ensure guests are comfortable and service needs are met.

• Handle minor guest concerns and escalate issues to a supervisor or manager when needed.

Breakfast / Complimentary Breakfast Service

• Set up and break down breakfast areas (buffet, beverage stations, condiments, etc.).

• Replenish food, beverages, paper goods, and utensils; rotate stock and follow food safety standards.

• Maintain clean tables and dining areas during service (wipe surfaces, reset tables, remove trash).

• Support food presentation standards (neat, organized, on-brand).

Comp Reception / Dinner Support

• Assist with complimentary reception and evening service set-up and breakdown (tables, linens, chafers, plates, glassware, trash stations, signage).

• Maintain cleanliness and organization during receptions and events; remove used items promptly.

• Support restaurant dining areas at night by bussing tables and keeping stations stocked.

Banquets & Event Support (as needed)

• Assist banquet team with room resets, service runs, and event turnover.

• Support service flow by running items, stocking service stations, and maintaining a clean back-of-house area.

Team Support / Stewarding

• Assist bartenders and cooks by restocking, running items, and keeping work areas clean and organized.

• Wash dishes, glassware, and utensils; operate dish machine and follow proper sanitation procedures.

• Collect used dishes from dining areas and guest floors as assigned, and return them to dish area.

• Take out trash, break down boxes, and keep storage and service areas clean and safe.

Standards & Compliance

• Follow all food safety and sanitation guidelines (handwashing, temperature awareness, proper chemical use).

• Follow hotel brand/service standards and maintain a clean, professional appearance.

• Use safe lifting, carrying, and cleaning practices; report hazards or maintenance issues promptly.

Qualifications

• Prior food service, banquet, or hospitality experience preferred (will train the right person).

• Strong customer service mindset with a friendly, helpful attitude.

• Ability to multitask and stay organized in a fast-paced environment.

• Must be dependable and able to work mornings, evenings, weekends, and holidays as scheduled.

• Ability to stand/walk for long periods and lift/carry items (commonly up to 30–50 lbs).

Work Environment / Physical Requirements

• Frequent standing, walking, bending, reaching, and lifting.

• Exposure to hot/cold environments (kitchen, dish area, buffet line) and cleaning chemicals.

• Fast-paced guest-facing environment with changing priorities.

Reports To

Food & Beverage Supervisor / Banquet Captain / F&B Manager (varies by shift/assignment)