Packing Assistant

Packing Assistant

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever achieving profitability through innovation and a highly disciplined approach to growth.

We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; 60m to 180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There's never been a more exciting time to join HeliosX.

Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.

Come be a part of making our dream of easier and faster healthcare a reality!

The Opportunity

Support the pharmacy staff in packing and dispatching pharmacy orders

What you'll be doing:

• Package and ship Levity orders appropriately
• Manage high order volumes efficiently
• Handle cold storage and temperature-sensitive items according to safety and quality guidelines, ensuring orders are packed and shipped in compliance with storage requirements
• Ensure all orders are scanned and dispatched properly
• Log when mail is picked up each day
• Make sure trash is taken out daily
• Assemble boxes for Levity packaging
• Make sure shelves are adequately stocked with packing and shipping supplies
• Receive deliveries and help organize pharmacy
• Support technicians and Pharmacists with any non-technician tasks

Who you are:

• You have familiarity with insulated boxes, ice packs, and other cold chain packaging materials is preferred (not required).
• You have experience with team work
• You can work fast paced
• You are adaptable
• You take direction well
• You can carry heavy items
• You have good fine motor skills

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• Generous equity allocations with significant upside potential
• 12 days of Paid Time Off (not including 6 days paid holiday)
• Private Medical Insurance with United Healthcare
• Dental and Vision Care coverage with Guardian
• Enhanced parental leave
• Employer retirement contribution of 3% match through Guideline 401(k)
• Headspace subscription, with an option to add up to 5 friends or family
• Equipment needed for your role, ie. laptop and headset
• Free Kindle ebooks, and Audible subscription
• Access free HeliosX products and enjoy family discounts

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Salary Banding

$14.75 - $14.75 USD