Senior Engagement Manager

• Primary client contact, providing short- and long-term strategic counsel, as well as overall fiscal responsibility for the account
• Effectively manage full project lifecycles, creates and maintain detailed project plans and reports, according to Sagepath’s SDLC process, that communicate tasks, milestone dates, status and resource allocations
• Facilitate client stakeholder working sessions and interviews in order to elicit and document business, non-functional, functional and technical requirements as well as project KPIs
• Lead SCRUM ceremonies including backlog refinement, standup, sprint planning, and retrospectives.
• Ensure delivery teams across UX, design, analytics, marketing, QA, and development remain aligned and working toward SOW commitments.
• Maintain client documentation and knowledge repositories (e.g., SharePoint, account artifacts, project history).

• 5 years of experience inProject/Engagement Management, Business Analysis, or Product Management.
• Proven experience in successfully delivering DXP projects or working extensively within a content management system (CMS) environment. (Kentico, Optimizely, Sitecore, AEM or similar)
• Working knowledge of SDLC and Agile methodologies, with hands-on experience using JIRA and/or Azure DevOps.
• Experience launching IT platforms or software for enterprise-level clients.
• Ability to manage multiple projects under tight deadlines while maintaining high-quality delivery.

• Background supporting cross-functional digital delivery teams (UX, design, development, QA, analytics, marketing).
• Experience defining or evolving digital product strategy within enterprise environments.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.