On-Demand Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T3406)

Starting Hourly Rate / Salario por Hora Inicial : $19.00 USD per hour

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT ON DEMAND

You can work as much or as little as you like as an On -Demand T eam M em ber (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule .

As an On-Demand TM you will not be included on the posted weekly schedule but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our myTime mobile scheduling app) that work best with your schedule.

When you choose to pick up a shift r eliable and prompt attendance is necessary .

W e also ask for y our active engagement by picking up and working shifts once every 4 weeks (minimum of four hours) . Flexibility can be granted in certain circumstances but you need to respond to our attempts to contact you to confirm your interest in working shifts at Target . If you do not respond to our attempts at contact your employment may be terminated . Additionally if you do not work at least one shift wit h in 5 months your employment with Target will be administratively terminated .

Your communication and ability to work when our business demands it most are critical to your success in this role .

Should you be offered a position as an On-Demand TM you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that the myTime mobile scheduling app is where you can pick up the shifts you desire to work.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome thank and exceed guest service expectations by focusing on guest interaction loyalty enrollment and store cleanliness . Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes guest services gift registry pick-up and drive up while ensuring exceptional quality.

At Target we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experi e nce of :

C ommunicat ing and interact ing with guests to build an inclusive guest experience

Blending problem solving and decision making to positiv ely im pact the guest experience and resolve guest concerns

Adapting to different guest interactions and situations

P romoting and engaging around various benefits offerings and services

As a Guest Advocate no two days are ever the same but a typical day will most likely include the following responsibilities :

Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard .

Create a welcoming experience by greeting guests as you are completing your daily tasks.

When guests need assistance engage with guests in a welcoming way to help solve their specific needs.

Be knowledgeable about the tools products and services available in the total store and specific to your area to solve issues for the guest and improve their experience .

Thank guests and let them know were happy they chose to shop at Target .

Scan and bag all guest items efficiently accurately and in compliance with food safety standards and company best practices .

Work efficiently to minimize guest wait time while maintaining guest service and accuracy .

Make the guest aware of current and upcoming brand launches store activities and events .

Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed . Be familiar with all fulfillment services and know how to direct the guest to enroll activate and use them .

Understand and show guests how to use Wallet and the other features and offerings within the Target App .

Attempt every return and follow register prompts partnering with immediate l eaders as needed to help solve for the guest while following Target s policies and procedures .

Partner with l eaders as needed to de-escalate any situations and recover the guest shopping experience while following Targets policies and procedures .

Deliver easy and accurate service to all Order Pick Up Drive Up and Registry guests .

Maintain a clean clutter free work area (including gathering abandoned items baskets and hangers) .

Stock supplies during store open hours while being available for the guest .

Demonstrate a culture of ethical conduct safety and compliance .

Work in a safe manner at all times ; comply with all safety policies best practices and training; report hazards and correct where possible.

Support guest services such as order pick up (OPU) Drive-up (DU) Orders DU Returns and maintain a compliance culture while executing those duties such as compliance with federal state and local adult beverage laws.

Support Cash Office processes as needed including management of cash systems .

All other duties based on business needs

WHAT WE ARE LOOKING FOR

This m ay be the right job for you if :

You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with .

You thrive in a fast-moving highly active and physically demanding role where teamwork flexibility and creative problem solving are key to success.

You are open to working a flexible work schedule with varying hours days or shifts (including nights weekends holidays and other peak shopping times).

The good news is that we have some amazing training that will help teach you ever y thing you need to know to be a Guest Advocate. But there are a few skills you should have from the get-go :

Communicating effectively including using positive language and attentive to guests needs

Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes .

Welcoming and helpful attitude toward guests and other team members

Attention to detail while multi-task ing

Willing to educate guests and engage around products and services

Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed.

Work both independently and with a team

We are an awesome place to work and care about our teams so we want to make sure we are clear on a few more basics that we expect :

Accurately handle cash register operations cash transactions and support cash office operations as needed

Scan handle and move merchandise efficiently and safely including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 4 4 pounds without additional assistance from others.

Flexibi lity when picking up shifts (e.g. nights weekends and holidays) to help meet store needs

A ctive engagement by picking up and working shifts as well a s responding to our attempts at contact. You must work at least one shift within 5 months or you will be administratively terminated .

Capable of working in and exposure to varying temperatures humidity and other elements while performing certain job duties including but not limited to Drive-Up carryout etc.

Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Find competitive benefits from financial and education to well-being and beyond at will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role : Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios : with Disabilities Act (ADA)

In compliance with state and federal laws Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process please reach out to Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed through this channel.

Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.

Key Skills

Culinary Experience,Restaurant Experience,Food Service,Hotel Experience,Taleo,Hospitality Experience,Bartending,Guest Relations Experience,Management Experience,POS,Supervising Experience,Micros POS

Employment Type : Part-Time

Experience : years

Vacancy : 1