Position Description
ADP is in a hybrid model. This role requires 3 days a week in the office.
ADP is hiring a Technical Support Analyst I. In this position, you will provide technical support to clients regarding the resolution of issues related to our industry-specific software solutions via email, phone or remote access. Support the end users, including installation, upgrades, maintenance, troubleshooting, and diagnostics to determine solutions and alternatives. Stays current with emerging technology and trends to provide technical support for product rollouts and/or existing offerings.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values : Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
REQUIRED QUALIFICATIONS:
Technical Support Analyst I • Plaza Drive, Ann Arbor, MI, US
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