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Service Account Coordinator
Service Account CoordinatorAlphabe Insight Inc • Cincinnati, Ohio, USA
Service Account Coordinator

Service Account Coordinator

Alphabe Insight Inc • Cincinnati, Ohio, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

We are seeking a detail-oriented and proactive Service Account Coordinator to support our client service this role you will act as a central point of communication between clients and internal teams ensuring smooth processes timely follow-ups and outstanding service delivery. This position is ideal for someone who excels in coordination organization and professional communication.

Responsibilities

Serve as the primary contact for assigned client accounts ensuring timely responses and effective communication.

Coordinate service activities project timelines and operational updates across internal departments.

Track client needs follow up on requests and ensure all deliverables meet established quality standards.

Maintain accurate records documentation and performance reports.

Assist with onboarding new clients and supporting service improvements.

Identify workflow gaps and propose solutions to enhance operational efficiency.

Qualifications :

Strong organizational and multitasking skills.

Excellent written and verbal communication abilities.

Ability to work independently while supporting cross-functional teams.

Detail-oriented mindset with strong problem-solving capability.

Professional attitude and commitment to high-quality service.

Proficiency in basic office and productivity software.

Additional Information :

Benefits

Competitive salary ($58000 $63000 per year).

Growth opportunities within a rapidly evolving organization.

Supportive and collaborative work environment.

Professional development resources.

Full-time position with stability and long-term potential.

Remote Work : No

Employment Type : Full-time

Key Skills

Time Management,Marketing,Microsoft Office,Public Relations,Customer Service,Microsoft Outlook,Microsoft Word,Account Management,Microsoft Powerpoint,Microsoft Excel,Social Media Management,Sales Support

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1

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