Talent.com
Indirect Loan Processing Supervisor
Indirect Loan Processing SupervisorA+ Federal Credit Union • Austin, TX, US
Indirect Loan Processing Supervisor

Indirect Loan Processing Supervisor

A+ Federal Credit Union • Austin, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Indirect Loan Processing Supervisor

Job Type : Full-Time- Hybrid in Austin, Tx

Exemption Type : Exempt

Wage Amount : $59,423 yearly Minimum

Primary Functions

The primary purpose of this position is the operational oversight of A+ Federal Credit Union's indirect loan processing department. As part of the lending leadership team, this role will be responsible for ongoing process improvements, supporting indirect program management, and fostering a success-driven team environment. The Indirect Loan Processing Supervisor will also lead departmental projects, maintain operational procedures, serve as a point of contact for dealerships and third-party partners, and collaborate with stakeholders across the credit union to drive indirect program success.

Employee Management

  • Supervise the daily operations of the Indirect Processing team, including scheduling, hiring, training, coaching, time keeping, and payroll.
  • Update team timecards and monitor accrued leave as needed.
  • Provide support and development dialogues for the Indirect Processing team.
  • Schedule and coordinate team huddles, department dialogs and individual dialogs with staff.
  • Maintain ongoing team training and career development plans including product knowledge, departmental cross-training, and applicable regulatory compliance.
  • Complete employee performance observations and evaluations, including promotion recommendations or corrective actions, as needed.

Departmental Support

  • Monitor and manage the indirect processing queues and service level agreements with members, dealerships, and other indirect partners.
  • Collaborate with consumer lending leadership to develop cross-training plans, metrics, productivity expectations, service level standards, tracking / reporting and production scorecards for the Indirect Processing team.
  • Manage the monthly dealer reserve process, including reports, balancing and dealer notifications.
  • Foster a positive environment of communication and feedback with internal departments, dealers and other indirect partners.
  • Resolve disputes and escalations from members and dealers, and any other service-related issues.
  • Assist Collections and lending leadership with collections, repossessions, and buyback situations for indirect loans.
  • Complete overrides and approvals as needed, within established policies and procedures.
  • Support the Indirect Processing team with processing, funding, and resolving funding issues as needed.

    • Program / Project Support

  • Assist consumer lending leadership with managing indirect programs and partnerships, monitoring product origination and portfolio performance, and developing data-driven strategies to meet established goals.
  • Support department and business unit projects, create project plans and change requests, lead project meetings, and manage communication with stakeholders and project team members.
  • Access and utilize available data to build / maintain production reports for Indirect Processing team activities, product or vendor performance.

    • Miscellaneous

  • Participate in departmental planning and budgeting for staffing and future initiatives.
  • Assist with loan applications for A+FCU employees as needed.
  • Collaborate, create and update department related procedures.
  • Assist with system administration duties, including adding and removing employees from third party websites and systems.
  • Schedule and conduct individual dialogs with direct manager monthly.
  • Participate in outside credit union sponsored activities and community / education events to increase credit union awareness.
  • Perform other duties as required or assigned.

    • Education and Experience

  • High school diploma or GED equivalent required.
  • Bachelor's degree preferred.
  • Three years consumer lending experience required, including vehicle loan processing.
  • One year supervisory experience required.
  • Experience with solar and / or merchant loan processing preferred.

    • Knowledge, Skills & Abilities

  • Advanced knowledge of consumer vehicle loan products, programs, policies / procedures, and fraud prevention.
  • Advanced knowledge of indirect processing, funding, documents, titling, and workflows for dealership purchases and refinance aggregators.
  • Strong working knowledge of consumer underwriting concepts such as credit scores, loan to value, and other underwriting ratios.
  • Demonstrated team leadership and / or coaching abilities.
  • Excellent verbal and written communication skills.
  • Intermediate math / accounting skills, analytical and data entry skills.
  • Strong organizational skills and attention to detail.
  • Problem solving skills, including dealing with potential conflict.
  • Ability to work independently and as part of a team, with flexibility to adapt to change.
  • Intermediate MS Office suite experience.

    • Physical Functions

  • Must have the ability / stamina to work at least 40 hours a week
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
  • Must be able to communicate continuously through telephone, e-mail and in-person communications
  • Must be able to engage in problem-solving skills to help identify and solve potential issues in the field

    • Types of Decisions Made Independently

  • Procedures / actions that are outside of this role's approval limits.
  • Situations outside A+FCU's policies and procedures.
    • [job_alerts.create_a_job]

    Processing Supervisor • Austin, TX, US

    [internal_linking.similar_jobs]
    Loan Setup Specialist

    Loan Setup Specialist

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for a Loan Setup & Disclosures Specialist to review and facilitate the setup of loan files and ensure compliance with disclosure requirements. Key Responsibilities Review and ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    NMLS Licensed Loan Processor

    NMLS Licensed Loan Processor

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for a Loan Processor.Key Responsibilities Perform in-depth analysis of loan files for submission to underwriting and closing departments Establish rapport with borrowers and...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Loan Processor

    Senior Loan Processor

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for a Senior Loan Processor to manage residential mortgage loan files from application to funding.Key Responsibilities Process residential mortgage loan files, ensuring timel...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Mortgage Loan Originator

    Mortgage Loan Originator

    Sunflower Bank, N.A. • Austin, TX, US
    [job_card.full_time]
    Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full ran...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Texas Licensed Loan Processor

    Texas Licensed Loan Processor

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for a Loan Processor to manage residential mortgage loan files from application to funding.Key Responsibilities Process residential mortgage loan files, ensuring timely and a...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    NMLS Licensed Loan Officer

    NMLS Licensed Loan Officer

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for a Remote Loan Officer.Key Responsibilities Generate and maintain a self-sourced pipeline of loans Close a minimum monthly volume of $125K or more Work remotely while ef...[show_more]
    [last_updated.last_updated_30] • [promoted]
    SBA Loan Servicing Specialist

    SBA Loan Servicing Specialist

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for an SBA Loan Servicing Specialist.Key Responsibilities Manage accounts and portfolios, ensuring accuracy and compliance with regulations Perform operational tasks related...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Senior Loan Originator-Austin TX

    Senior Loan Originator-Austin TX

    Pinnacle Mortgage Co Inc • Austin, TX, United States
    [job_card.full_time]
    Our mortgage professionals prioritize personalized attention, ensuring tailored financial solutions for purchasing a home, refinancing, or consolidating debt. Unlike larger nationwide mortgage firms...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Reverse Mortgage Loan Processor

    Reverse Mortgage Loan Processor

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for a Mortgage Loan Processor - Reverse.Key Responsibilities Manage and process a full pipeline of mortgage loan files Evaluate loan files for regulatory compliance and comp...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Home Equity Loan Processor

    Home Equity Loan Processor

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for a Loan Processor - Home Equity.Key Responsibilities Provide excellent service to members by supporting the loan application process Ensure completeness and accuracy of h...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Loan Officer Assistant

    Loan Officer Assistant

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for a Loan Officer Assistant to support applicants in becoming mortgage-ready and assist throughout the loan process. Key Responsibilities Accurately prequalify home loan appl...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Remote Loan Officer Assistant

    Remote Loan Officer Assistant

    VirtualVocations • Austin, Texas, United States
    [filters.remote]
    [job_card.full_time]
    A company is looking for a Remote Loan Officer Assistant.Key Responsibilities Review loan applications and verify data accuracy Analyze income, DTI, credit, and loan structure for pre-approval ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Loan Closing Process Specialist

    Loan Closing Process Specialist

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for a Process Specialist.Key Responsibilities Review loan packages and create Initial and subsequent Closing Disclosures (CDs) Coordinate with Title and Settlement agents to...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    Loan Analyst

    Loan Analyst

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for a Loan Analyst for a 6-month remote contract position with benefits.Key Responsibilities Analyze loan applications, collect essential documents, and obtain third-party re...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Reverse Mortgage Originator Development Program

    Reverse Mortgage Originator Development Program

    Mutual of Omaha Mortgage • Austin, TX, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    This is a great opportunity to launch your career into the reverse mortgage industry with our 12-month development program. Come join the winning team, with over 100 years of success and stability.W...[show_more]
    [last_updated.last_updated_30]
    Home Loan Specialist II

    Home Loan Specialist II

    SolomonEdwards • Austin, TX, United States
    [job_card.full_time]
    SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support.We work with some of the w...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Reverse Mortgage Loan Officer

    Reverse Mortgage Loan Officer

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for a Reverse Mortgage Loan Officer.Key Responsibilities Establish strong relationships with realtors, builders, developers, CPAs, and financial planners Negotiate price, te...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    NMLS Licensed Mortgage Loan Originator

    NMLS Licensed Mortgage Loan Originator

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for a Remote Call Center Loan Officer specializing in VA Loans with NMLS required.Key Responsibilities Originate and submit purchase and refinance loans for VA borrowers Man...[show_more]
    [last_updated.last_updated_30] • [promoted]