Healthcare Services RepresentativeVirtualVocations • Austin, Texas, United States
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Healthcare Services Representative
VirtualVocations • Austin, Texas, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Healthcare Services Representative I for the Patient Access Center, working remotely.
Key Responsibilities
Schedule appointments promptly and courteously using a PC
Confirm appointments and manage cancellations efficiently
Provide comprehensive service to resolve caller requests
Required Qualifications
High School diploma or GED from an accredited program
1+ years of experience in a high-volume contact center or customer service
Proven excellent customer service and telephone etiquette skills
Proven critical thinking skills
Fluency in speaking, writing, and understanding English
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