Restaurant Shift Leader

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Del Taco LLC. This means that if hired, your employer will be the independent franchisee, who is responsible for all employment-related matters in the restaurant including hiring, discipline, wages, supervision, staffing, and scheduling.

Position Summary

As a Shift Leader, you will play a crucial role in creating a memorable guest experience while fostering a positive and productive work environment for your team. You will support the General Manager in mentoring and developing future leaders, ensuring that each team member is empowered to excel in their role.

Essential Job Functions

• Assist the General Manager in supervising a team focused on delivering exceptional results in quality, guest service, safety, and cleanliness.
• Effectively run shifts in alignment with company policies and procedures, ensuring smooth operations.
• Possess knowledge of various work station functions and complete essential paperwork.
• Supervise and lead a team of 1 to 7 members.
• Achieve objectives across different areas while adhering to company guidelines.
• Ensure compliance with all laws and ethical standards during shifts.
• Help foster a workplace culture that promotes being an 'Employer of Choice.'
• Provide leadership and training to enhance team performance.
• Assist in staffing decisions, including interviewing and administering disciplinary action when necessary.
• Deliver results in quality, guest service, safety, and cleanliness.
• Exhibit a positive and helpful attitude.
• Demonstrate a complete understanding of menu items and communicate effectively with guests.
• Utilize the Point of Sale system to handle transactions accurately.
• Adhere to food handling and safety standards.
• Make recommendations to improve restaurant operations.
• Maintain professional appearance and grooming standards.
• May attend business meetings for training and development.

Knowledge, Skills & Abilities

Experience, Education & Training

LIMITATIONS AND DISCLAIMER

The above position description is intended to convey the general nature and level of work performed, and is not an exhaustive list of all responsibilities and skills required for the role. Employees may be requested to perform other job-related duties as needed.

All applicants are subject to meeting the necessary requirements for successful performance of the role, with or without reasonable accommodation. Del Taco is committed to Equal Employment Opportunity, creating a workplace free from discrimination and harassment. We are dedicated to hiring and promoting the most qualified candidates, regardless of race, gender, color, religion, sexual orientation, national origin, age, disability, veteran status, or any other characteristic prohibited by law.