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Service Technician - Jacob and Chesley
Service Technician - Jacob and ChesleyJacob Sunroom, Exteriors & Baths • Fairview Heights, IL, US
Service Technician - Jacob and Chesley

Service Technician - Jacob and Chesley

Jacob Sunroom, Exteriors & Baths • Fairview Heights, IL, US
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Come join a successful growing family-oriented business.

Jacob Family Enterprises is a trusted local home improvement company specializing in sunrooms, fences, decks, windows, doors, siding, baths, and other exterior home products.

We’re looking for a skilled Field Service Technician to join our team.

If you have experience in repairs, property maintenance, or similar trades, this role could be the perfect fit.

Position Overview As a Field Service Technician, you’ll be the face of our company delivering top-notch service, repairs, and installations directly to our customers.

Your work will help us maintain high customer satisfaction, encourage repeat business, and grow our reputation for quality craftsmanship.

Key Responsibilities

  • Provide service and customer support during field visits and dispatches
  • Manage on-site installation, repair, maintenance, and testing of products
  • Diagnose errors or technical issues and determine effective solutions
  • Complete field assessments and document findings
  • Produce timely, detailed service reports
  • Follow all company procedures, safety protocols, and quality standards
  • Operate company vehicle safely and use mobile field tools effectively
  • Collaborate with the technical team and share information as needed
  • Build and maintain positive customer relationships Requirements
  • Proven field service or related trade experience
  • Ability to assess, repair, and service residential exterior products
  • Strong problem-solving and troubleshooting skills
  • English literacy and good communication skills
  • Familiarity with mobile tools and applications
  • Valid driver’s license Experience in the following is a plus :
  • Roofing | Siding | Fencing | Windows / Doors Plumbing | Sunrooms | Home Remodeling What We Offer
  • Positive, team-oriented work environment
  • Competitive pay
  • Simple IRA with company match
  • Paid training
  • Bi-weekly pay
  • Paid time off and vacation
  • Medical, dental, vision, and Aflac benefits available Job Type : Full-Time Powered by JazzHR
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Service Technician • Fairview Heights, IL, US

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