General Manager of Operations (POD 3)

General Manager Of Operations

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona's #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.

Mark-Taylor is hiring a General Manager of Operations to oversee multiple communities in the East Valley.

As a General Manager of Operations your responsibilities include but are not limited to the development and implementation of property-wide strategies, scaling, employing cost-control and revenue improvement programs as well as developing annual operating budgets and sales and marketing plans. Building relationships and fostering an environment of trust, strong communication and empowerment will be key to the success of this role. Enthusiasm, leadership, and managerial skills are essential for motivating, supervising, and training the onsite team with meetings to keep members up to date on the latest advancements. The ideal candidate is a natural leader and proven performer in high pressure, ever-changing environments who prioritizes a high level of service and customer experience above all.

You're Excited About This Role Because You Will :

• Uphold Mark-Taylor's commitment to excellence in customer service and company standards.
• Lead and motivate the team to achieve operational excellence.
• Acquire and develop top-talent.
• Manage on-site team through training, motivation, and development programs.
• Build and develop excellent relationships and rapport with key business partners.
• Participate in daily meetings to ensure operational efficiencies.
• Analyze operational data to identify trends.
• Collaborate with the owners to identify community goals.
• Develop and maintain leasing goals and effective lease expiration programs.
• Develop annual operating budgets / forecast and sales / marketing plans.
• Prepare and convey all operational and financial data.
• Monitor and analyze key performance indicators.
• Implement and monitor resident retention and lease renewal programs.
• Maintain product knowledge of Mark-Taylor communities.
• Oversee property management and preventative maintenance programs.
• Create and manage staffing schedules.
• Ensure compliance with all company and regulatory standards.

We're Excited to Meet You! Ideally, You Will Bring :

Why You'll Love Working at Mark-Taylor :

The starting salary for this position is $95,000 per year commensurate with experience.