Manager Sales Administration

Manager, Sales Administration And Incentives

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

This position is an onsite opportunity in the Abbott Diabetes Care Division. We are helping people with Diabetes lead healthier, happier lives. As a global leader in diabetes care, Abbott is constantly working to deliver the highest quality products and unwavering support to our customers. Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we're committed to continuous improvement in the way patients and professionals measure, track and analyze glucose levels.

As a Manager, Sales Administration and Incentives, you will be responsible for developing, implementing, and administering field compensation programs to ensure competitive compensation opportunities for ADC sales and field-based teams. This position is responsible for overseeing the administration of all sales incentive plans, development and maintenance of plans, identifying performance trends, and conducting special projects related to incentive compensation, and is a key member of the Commercial Effectiveness team.

This is an onsite opportunity in Alameda, CA.

What You'll Do

Organize and ensure the timeliness, accuracy, and integrity of all financial information relative to the incentive compensation plan

Financial and analytical expertise in evaluating and identifying key issues and gaps in current and future incentive compensation plans

Interface with and provide guidance to commercial sales and marketing teams to present incentive based performance and metrics utilized in developing future award programs directly affecting company sales performance

Maintain controls to assure the integrity of incentive compensation calculations and payouts

Ensure compliance to policy including but not limited to SOX guidelines, OEC guidelines, and the Abbott Code of Business Conduct

Understand and evaluate existing compensation plans for multiple sales and field-based teams

Act as the primary point of contact / liaison for field leadership related to incentive compensation

Provide a consultative approach to internal stakeholders (i.e. Sales Leadership)

Identify and recommend solutions for incentive compensation based on historical progression and opportunity assessment

Manage day-to-day activities for IC Plans including goal creation / distribution / communication, Inquiry resolution / exception management, reports standardized and ad-hoc

Management of approvals and audits

Vendor management

Partner with Finance / HR to ensure accurate payment, alignment on field rosters and related items for all incentive plans

Train Sales Leadership, Sales Management, and field personnel on how IC plans are structured to ensure understanding across the organization

Participate in / lead IC planning processes, including preparing proposals for compensation committee review / approval

Ensure compliance with all IC Plans and Policies. This responsibility should be performed in a way that protects the company and its assets and avoids any surprises that could have reasonably been foreseen by the relevant level of management review.

Education And Experience You'll Bring

Required Bachelors Degree in a related field or an equivalent combination of education and work experience

Minimum 9 years related work experience

Preferred 8+ years of leading field operations, incentive compensation and sales analytics function, preferably in the Med-Device / Pharma / Bio-Tech industry

5+ years of analytics experience

Experience in leading, coaching and mentoring a team.

Experience with 3rd party medical sales data like IMS and Symphony Health.

Demonstrated ability to collaborate with partners and lead peers or direct reports

Demonstrated ability to structure and conduct analyses to generate insight and recommendations

Excellent problem-solving skills, details oriented with focus on quality and accuracy

Strong verbal and written communication skills, proficient in interacting with Senior Leadership

Proven track record of working effectively in a collaborative, fast-paced, multi-tasking environment

Knowledge of reporting and data analytics tools like Excel, SAS, QlikView, Tableau, Business objects

Experience managing projects and vendors