Clinical Solutions Manager

Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

POSITION SCOPE

The Clinical Solutions Manager (CSM) role will bridge the gap between the clinical and business aspects of UCC. They are responsible for ensuring that BD solutions are introduced and understood by key stakeholders throughout a health system by communicating end-to-end connected solutions, enhanced compliance, standardization, workflow efficiency, clinical effectiveness, expanded data insights and economic efficiencies in the high acuity population ranging from neonate to adults. The CSM will be an integral team member and change agent to deliver the clinical value wedge for the holistic UCC product portfolio. The CSM will serve as a clinical leader across UCC to support the development, growth, and achievement of clinical support roles while meeting business objectives.

RESPONSIBILITIES

• Foster a continually evolving partnership between multiple hospital departments, C-Suite, UCC National Accounts, and Regional Sales leaders from Acute Care and TTM businesses.

• Maintain knowledge and expertise as a TTM and Acute Care solution expert, i.e., products (Artic Sun, Arctic Gel Pads, Sensica, BBS, SureStep products, Foley Alternatives, etc.) and BD clinical value wedge (Analytics Portal, EMR interoperability, BD Acute Academy, Clinical Connect Program, Virtual Reality, etc.)

• Leverage TTM Solution and Zero-In Lifecycle Assessment data to lead and partner in change management activities associated with process improvement recommendations from data insights gained.

• Effectively deliver presentations and reports to various audiences: Nursing Leadership, C-Suite, Department Directors, Medical Directors, and Supply Chain.

• Collaborates with the Regional Sales team during quarterly Territory Business Planning and WIN Room Discussions to discuss facilitating strategy for current and competitive Key Accounts.

• Network and participate in local, state, and national associations, i.e., AHA, SCCM, NANN, AAP, APIC, AACN, and WOCN.

• Interact with customer committees as requested (i.e., product, safety, infection control, policy committees, code blue, critical care, emergency medicine, and BioMed.)

Minimum Qualifications:

• Minimum of 3-5 years’ experience and demonstrated consistent success in process improvement, best practices, and change management within the MedTech industry, clinical, sales, and/or marketing experience in MedTech.

• Registered Nurse with a bachelor’s degree, degree level qualification, or equivalent combination of education and experience required.

• Travel time: Up to 75% per week, including overnight travel.

Preferred Qualifications:

• Understanding of Healthcare and Life Sciences industry trends, the neonatal, pediatric, and neuro care setting, competitive threats, and opportunities.

• Ability to work in a cross-functional/matrixial environment.

• Value co-creation and joint solution development in B2B business.

• Lean Six Sigma Certification preferred.

• Proven analytical skills, which include problem-solving, qualitative reasoning, and hypothetical-driven consulting approaches.

• Ability to Navigate the C-Suite with the aid of the UCC National Accounts and the Strategic Customer Group during customer engagements.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health.