Parole Communications Operator

THE POSITION

If you have a passion for communication and a background in clerical work, this could be the perfect opportunity for you. The Department of Corrections (DOC) is seeking an individual who is motivated, detail-oriented, and has experience in clerical work to join our team as a Parole Communications Operator at the Parole Board Communications Center Division. This is an exciting chance to apply your skills and advance your career. Do not miss out on this opportunity to embark on a new journey with us!

Senate Bill 411 merged the Department of Corrections and the Board of Probation and Parole. This position is within the Department of Corrections.

DESCRIPTION OF WORK

As a Parole Communications Operator, you will play a crucial role in ensuring smooth operations and efficient communication within a 24-hour operations monitoring center. Your duties will include receiving, interpreting, transmitting, and coordinating communications and activities for parole supervisory staff. Your duties will also involve prioritizing and responding to various electronic messages, including urgent and emergency ones. Additionally, you will be responsible for relaying messages to parole supervisory staff and evaluating alerts and data related to potential violations by offenders under electronic monitoring. It will be your responsibility to maintain accurate records and logs of Parole Board and Department of Corrections applications on personal computers, as well as operate and monitor various communications devices such as two-way radios, telephones, and facsimile machines. Your role is essential in ensuring the safety and security of the community and the effective functioning of the criminal justice system.

Interested in learning more? Additional details regarding this position can be found in the position description .

Work Schedule and Additional Information :

• Full-time employment, 40 hours per week
• Work hours will be discussed at the time of interview. This is a 24 / 7 operations unit and the work schedule includes varying shifts and days off.
• This position is deemed essential in accordance with policy 04.01.01 Section 48 Early and Full-Day Closings. You will be considered an essential employee who reports to work during early dismissals and full-day closings.
• Telework : You will not have the option to telework in this position.
• Salary : Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $48,968.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam / junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements :

Special Requirement :

You must obtain CLEAN and JNET certification within three months of employment and maintain these certifications for the duration of employment in this job.

Other Requirements :

Legal Requirement :

How to Apply :

Veterans :

Telecommunications Relay Service (TRS) :

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

your score may be lower than deserved.