Onboarding ManagerVirtualVocations • Akron, Ohio, United States

Onboarding Manager

VirtualVocations • Akron, Ohio, United States

[job_card.30_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

A company is looking for a Strategic Onboarding Manager to enhance customer onboarding experiences and drive adoption of core products.

Key Responsibilities

Lead structured onboarding sessions and coordinate implementation with IT teams

Develop standardized onboarding playbooks and self-service resources for customers

Track success metrics including onboarding completion rates and customer satisfaction

Required Qualifications

3+ years of experience in customer onboarding, implementation, or customer success roles

Experience with SaaS platforms and enterprise software deployments

Demonstrated ability to manage complex deployments effectively

Background in change management or organizational transformation

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Onboarding Manager • Akron, Ohio, United States

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