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SCADA Services Engineer
SCADA Services EngineerWoodard & Curran • Bound Brook, New Jersey, USA
SCADA Services Engineer

SCADA Services Engineer

Woodard & Curran • Bound Brook, New Jersey, USA
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  • [job_card.full_time]
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Woodard & Curran is a national engineering science and operations firm with a simple vision for clean water a safe environment healthy communities and happy people. As an employee-owned company we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people offering opportunities for professional growth ownership and flexibility. This commitment enables us to make a meaningful impact on our clients communities and the planet.

We are seeking a service-oriented SCADA Services Engineer with strong problem-solving abilities excellent customer-facing skills and proven hands-on experience supporting maintaining troubleshooting and upgrading Supervisory Control and Data Acquisition (SCADA) systems and their underlying PLCs and control this role you will be the go-to technical expert for a diverse installed base of SCADA systems including Inductive Automation (Ignition) Rockwell Automation (FactoryTalk) Wonderware iFix VTSCADA and Allen-Bradley PLC platforms. Day-to-day responsibilities include remote and on-site troubleshooting break / fix support system optimization patch management and implementing upgrades and enhancements on existing systems across projects of varying size and complexity. This is a customer-facing service-focused position that requires a proactive mindset : anticipating issues before they escalate resolving problems efficiently and maximizing system uptime and performance while making the best use of available resources. You will regularly interact with end-users plant operators and internal teams to diagnose issues explain technical concepts clearly and deliver sustainable solutions.

We are interested in every qualified candidate who is eligible to work in the United States. However we are not able to sponsor visas for this job opening.

Who are we looking for :

The successful candidate will join a strong team of motivated professionals who provide ongoing support and lifecycle services for municipal and industrial water and wastewater clients. You will be the primary technical resource for service contracts maintenance agreements and post-implementation support of medium to large SCADA installations (both standalone and multidisciplinary systems). Strong communication skills are essential as you will interface daily with operators plant managers IT / OT teams and other stakeholders. Ideal candidates are eager to deepen their expertise in supported platforms and expand into related areas such as industrial networking and OT cybersecurity.

Offering Flexible Remote / Hybrid Work / Onsite Schedule : Hybrid work schedule (consisting of office remote and onsite pending project needs)

Travel & Physical Requirements :

This position involves regular travel to client facilities (typically within driving distance) for on-site troubleshooting preventive maintenance system upgrades emergency response and scheduled service visits. Regional travel up to 5070% (mostly day trips) with occasional overnight stays required depending on call-out needs and multi-day service work.

  • Must be physically able to lift and carry 40 lbs repeatedly
  • Comfortable working from heights (ladders scissor lifts platforms) and in confined spaces
  • Able to safely work on live control panels while wearing proper arc flash PPE and following NFPA 70E protocols
  • Candidate must maintain a valid drivers license with no major infractions
  • Candidate must maintain a valid REAL ID drivers license or other TSA-approved identification

What you will be doing at Woodard & Curran :

  • Rapidly diagnose and resolve SCADA HMI historian PLC network and process-control-related issues in live production environments at municipal and industrial water / wastewater facilities
  • Perform on-site and remote troubleshooting of SCADA communications control system faults instrumentation and automation problems
  • Maintain repair and support existing Control Panels PLCs (primarily Allen-Bradley) SCADA servers workstations and associated infrastructure
  • Support and execute field upgrades migrations expansions minor updates patches and fixes on live systems while minimizing plant downtime
  • Perform routine system health checks backups disaster recovery testing cybersecurity updates and preventive maintenance activities
  • Remotely monitor SCADA assets and infrastructure across multiple facilities to proactively identify service degradation maintenance needs or potential failures
  • Manage SCADA user accounts permissions access controls and security settings in compliance with client and cybersecurity requirements
  • Respond to emergency situations provide 24 / 7 on-call support (rotational) and participate in rapid-response fieldwork when required
  • Thoroughly document all work including service tickets root-cause analysis reports as-built drawings infrastructure inventories and system changes
  • Collaborate closely with Operations Maintenance Engineering Administrative teams project engineers technical managers and account managers to ensure long-term system reliability and client satisfaction
  • Work within defined service-level agreements (SLAs) maintenance contracts budgets and schedules
  • Ability to work remotely from home or local facility while maintaining high availability for remote support and occasional site visits
  • What you will need to succeed :

  • Minimum of 5 years of experience in Control System Design PLC Programming and SCADA Development
  • Experience with Ethernet IP and network switches.
  • Skilled in modifying HMIs and tuning PID loops.
  • Strong understanding of industrial power design (medium / low voltage).
  • Ability to read and interpret P&IDs and wiring diagrams.
  • Experience installing and maintaining electrical components and systems.
  • Knowledge of safety protocols and hazard recognition.
  • Experience with Allen-Bradley PLC hardware and software (other PLC experience is a bonus).
  • Experience with Allen-Bradley FactoryTalk Schneider Wonderware Ignition GE Proficy iFix HMI software (other HMI package experience is a bonus).
  • Experience configuring and developing graphics for OITs such as Allen-Bradley PanelView and Automation Direct C-More.
  • Experience with automated reporting software (such as SyTechs XLReporter and HachWims);
  • Hands-on experience configuring interfacing with and troubleshooting instrumentation found in the water and wastewater industry.
  • Associate or Bachelors degree in a related field is preferred.
  • Strong electrical and mechanical aptitude.
  • Experience with Microsoft Office suite (Teams Word Excel PowerPoint).
  • Computer networking experience (hardware and configuration) is a bonus
  • Experience in higher programming languages (VB C Java Python) is a bonus.
  • Water / wastewater industry experience is a bonus.
  • $75000 - $90000 a year

    This role has the option for remote work and the anticipated pay range is flexible depending on factors such as the employees primary work location skills experience and education.

    The anticipated pay range for this position is provided above; the final exempt salary or non-exempt hourly pay will depend on the candidates experience level and a percentage-based geographic differential considering the location where the candidate will be working. Geographic differentials recognize and reflect the cost of labor differences between geographic markets.

    Employee Support & Benefits

    Retirement Savings :

    401(k) Pre-tax or Roth Contributions : The company matches 100% of the first 3% of salary contributed

    Time away from work :

    Observed holidays : Choose up to 9 holidays to observe annually

    Vacation : Accrued based on years of experience and calculated on hours worked

    Sick time : Paid sick time for non-work related illness or injury.

    Parental leave : Up to 80 hours of Paid Parental Leave for child bonding

    Coverage and support for your needs and well-being :

    Disability : Paid short and long term disability

    Health : Medical plan options; plus dental and vision plans.

    Life : Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.

    Wellbeing : DarioMind assistance program combined with personalized mental health and wellbeing resources.

    Equal Employment Opportunity

    Woodard & Curran is an Equal Opportunity Employer. Individuals with Disabilities and Protected Veterans are encouraged to apply. We are committed to ensuring our employment practices are non-discriminatory and based solely on job-related factors.

    If you have a disability and need a reasonable accommodation to apply please contact Beth Sweitzer .

    Inclusion & Belonging

    We welcome individuals from all backgrounds to apply as we believe that different perspectives and experiences enrich our workplace and enhance our ability to serve our clients and communities effectively.

    At Woodard & Curran we are committed to fostering a respectful and inclusive work environment. We understand that the best solutions for our clients and communities come from a culture that nurtures the success and growth of all employees. As an employee-owned organization our dedication to fostering growth access and opportunity empowers us to serve our clients effectively and advance our mission of making a positive impact on the world. Our success is rooted in supporting our team members to reach their full potential enabling us to deliver the most innovative sound and effective solutions to improve our communities around us.

    Non-Solicitation Disclosure :

    Please be advised that we do not accept unsolicited resumes or candidate submissions from recruitment agencies. Any resumes or candidate profiles submitted without a signed contract in place will be considered unsolicited and will not be eligible for any referral fees. Recruitment agencies must have a valid signed agreement with our company prior to following the submission process to consider potential candidates.

    We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

    Required Experience :

    IC

    Key Skills

    Controlling Experience,Tcp / IP,Distributed Control Systems,Data Collection,NEC,TCP,Wastewater,Lua,Ethernet,Visual Basic,Programmable Logic Controllers,Mentoring

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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