A company is looking for a Customer Service Specialist to join their Call Center Operations team.
Key Responsibilities
Interact directly with customers via phone and assist with order fulfillment
Utilize proprietary technology to connect customers with the partner network
Maintain high customer satisfaction by providing tailored solutions and exceeding expectations
Required Qualifications
Experience in a customer-facing role resolving issues over the phone
Ability to handle high volume calls and maintain composure under pressure
Demonstrated problem-solving skills with a consultative sales approach
Fluency in English; Spanish is a plus
Access to a reliable internet connection and a suitable workspace for remote work
Customer Service Specialist • Baton Rouge, Louisiana, United States