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Patient Service Representative (Bronx)
Patient Service Representative (Bronx)Pride Health • Bronx, NY, US
Patient Service Representative (Bronx)

Patient Service Representative (Bronx)

Pride Health • Bronx, NY, US
[job_card.variable_days_ago]
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  • [job_card.part_time]
[job_card.job_description]

We are seeking a detail-oriented and experienced Patient Coordinator to support front-end administrative functions in a fast-paced healthcare setting. The ideal candidate will have a strong background in medical office operations, electronic medical records (EMR), and health insurance processes, along with excellent communication and customer service skills.

Key responsibilities include :

  • Perform patient registration, including verifying demographic and insurance information
  • Ensure accurate data entry into the Electronic Medical Record (EMR) system
  • Verify insurance eligibility and benefits, including managed care plans
  • Collect co-pays and provide patients with necessary documentation
  • Maintain knowledge of health insurance requirements, authorizations, and referrals
  • Apply medical coding standards including ICD-9 and CPT-4 where applicable
  • Answer incoming calls and provide prompt, professional responses
  • Work collaboratively with clinical and administrative staff to ensure patient flow
  • Maintain compliance with HIPAA and other healthcare regulations

Qualifications :

  • High School Diploma or GED (Required)
  • Minimum of 3 years clerical experience in a medical office setting (Required)
  • Data entry skills of at least 4,500 keystrokes per hour
  • Knowledge of medical coding (ICD-9, CPT-4)
  • Strong understanding of health insurance benefits and requirements
  • Excellent customer service and effective communication skills
  • Proficiency in telephone and computer usage, including keyboarding
  • Experience using EMR systems (Required)
  • Familiarity with managed care insurance plans (Required)

    • Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors

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    Patient Service Representative • Bronx, NY, US

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