Technical Service Engineer

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family!

Join the Charter Steel Commercial team as a Technical Services Engineer.

Alternative job titles : Customer Technical Services, Technical Sales Engineer, Technical Services Representative

Charter Steel is a leading American supplier of carbon and alloy steel bar, rod and wire products, and the largest steel coil processor in North America. As a fully integrated steelmaker with locations in Ohio and Wisconsin, Charter Steel offers a full range of grade and size coiled products and vast technical service experience. Charter Steel is a member of the Charter Manufacturing family of companies.

Job Summary :

Collaborate with customers to align metallurgical specifications and performance criteria with Charter's advanced steelmaking capabilities across diverse industrial applications. Interface cross-functionally with Engineering, Sales, and Operations to optimize process parameters, troubleshoot production constraints, and ensure metallurgical integrity through applied materials science. Spearhead innovation by leading new product development initiatives, leveraging thermomechanical processing, alloy design, and failure analysis expertise.

Position Specifics :

• Location : Remote-based in US Midwest states OH, MI, WI or IN
• Travel Expectations : 50% domestic travel to US customers
• Required Expertise : Cold Forming / Cold Heading
• Applicants must be authorized to work for any employer in the U.S. Charter Manufacturing is unable to sponsor for employment visas at this time.

Key Responsibilities :

Customer & Product Support

Cross-Functional Collaboration

Innovation & Industry Engagement

Compliance & Job Requirements

What You Will Need :

Nice to Have :

Take the next step in your career, apply today!

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We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).