Manager 3, Software Engineering - Virtual Expert Platform

Manager 3, Software Engineering - Virtual Expert Platform

Apply for the

Manager 3, Software Engineering - Virtual Expert Platform

role at

Intuit .

Overview

Leaders within Intuit have the opportunity to work on a portfolio of flagship solutions, including TurboTax, which helps solve the pain of doing taxes. TurboTax Live is a services platform providing on-demand tax expertise, and Full Service offers a real tax expert to do taxes for customers. We're looking for a product development leader to help define a team and architecture to grow our business in new ways. This Manager 3 Development will have the unique opportunity to build new offerings in the US and Canada and contribute to our global platform.

The Virtual Expert Platform (VEP) powers TurboTax Live by providing the underlying services and capabilities that enable AI-driven tax expertise for customers. It acts as a foundational platform for critical Intuit offerings like TurboTax Live, ensuring rapid onboarding and customization to meet their unique requirements and scale. This role will involve working with new VEP clients both inside and outside Intuit to help define how new and existing VEP capabilities can deliver amazing experiences to our clients. Success in this role will require deep client empathy, strong collaboration with product management, and a robust technical knowledge of VEP and Intuit-wide capabilities.

At Intuit, we are passionate about growing the careers of talented technologists who are equally passionate in solving the most complex customer problems.

Responsibilities

Lead and mentor a team of professional and exceptionally intelligent developers helping build our TurboTax and Virtual Expert Platform teams

Managing and mentoring a development team of 10-15 engineers

Create shared vision and build and maintain strong cross-functional relationships and alignment with partners across the business (e.g. Product Management, Experience Design, Program Management, and Operations)

Bring in external best practices, industry learnings and trends to drive continuous improvement

Lead and coach the team on data analysis and hypothesis testing to drive breakthrough benefits

Drive the execution of critical priorities to develop mobile enabled, worldwide SaaS products

Partner with business and technology teams to prioritize roadmaps, requirements, balancing business need with financial and technology goals

Partner with operations team to quickly resolve production issues and ensure high availability through prevention, monitoring, and resiliency strategies

Build a culture of innovation, technical and operational excellence on the team

Use proven leadership techniques and interpersonal and communication skills to build and maintain strong relationships with staff, partners, and customers

Deliver business outcomes with quality at speed and in accordance with stated business and technical objectives consistent with Intuit's architecture principles

Execute in a fast-paced and highly iterative environment

Qualifications

Passion for being at the leading edge of technology with a minimum of 12 years of hands on full-stack software development experience

7+ years' experience as an established technical leader of software teams that have successfully delivered full-stack customer-driven software products

Demonstrated experience leading positive change, empowering people, cultivating product technology visions and innovative solutions, and fostering effective engineering teams. Adept at articulating the product vision and driving the future roadmap with strong business acumen

Experience developing scalable consumer-facing SaaS software using modern, open stack technologies

Experience delivering high-volume, highly reliable, highly available, services with a security-first mindset

Proven experience with an automation mindset and a DevOps culture

Strategic and analytical thinker who is hypothesis driven and uses data, judgment & pattern recognition to learn and move quickly

Ability to lead complex change in an organization by articulating a clear case for change and then gaining shared vision with employees through effective, frequent and timely communication.

Ability to apply performance management rigor… hire, mentor, coach and develop directs and other high-potential team members to be the best that they can be

High energy, self-starter with a positive mindset and with a "can do" attitude

Excellent communication and presentation skills

BS or MS in Computer Science or equivalent work-related experience

Experience delivering applications and services using AWS, Java, Python, and GraphQL

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is :

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Engineering and Information Technology

Industries : Software Development

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