Unit Manager

Job Description

Job Description

Salary : $23.00 -$24.00 / hr.

Unit Manager Residential Youth Services

Location : Memphis, TN

Job Type : Full-Time | Variable Hours

Pay : $23.00 - $24.00 / hr.

Schedule : Includes evenings, weekends, and holidays as needed

About Youth Opportunity & Memphis Youth Academy

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for atrisk youth. Memphis Youth Academy in Memphis, Tennessee is a highercapacity Youth Academy (approx. 68 beds) serving boys ages13 to18 in a traumainformed residential setting. The program integrates clinical mental health and behavioral treatment with daily academic instruction, art, music, recreation, and social skills development.

Youth typically spend 6 to9months in the program, participating in individual, family, and group therapy, restorative justice, life skills training, victimimpact awareness, and prevocational preparation. Small group living units foster stability, engagement, and preparation for reintegration into school and community environments.

Benefits

Medical, dental, and vision insurance

401(k) with up to 4% employer match with Immediate Vesting

Paid time off (PTO) and holidays Earn 4 hours of PTO every pay period

Free RX delivery on most medications

Tuition reimbursement and professional development

Robust Employee Assistance Program

Supportive, mission-driven work environment

About the Role

As a Unit Manager, you will oversee the operations of a residential housing unit, providing direct supervision to Shift Supervisors and Youth Care Specialists. You will lead the daily structure and culture of the unit while ensuring youth safety, staff accountability, and facility compliance. This is a hands-on leadership position ideal for professionals with strong organizational and interpersonal skills.

Key Responsibilities

Manage the day-to-day operations of a housing unit, ensuring cleanliness, safety, and youth well-being

Supervise, schedule, and evaluate assigned staff, providing training and corrective guidance as needed

Monitor staff performance, attendance, and conduct, and escalate issues appropriately

Oversee youth activities, unit schedules, and implementation of structured programming

Coordinate with clinical and operational teams to manage youth intake, appointments, and discharges

Ensure compliance with state regulations and facility policies, including security procedures and behavior management systems

Conduct room checks, monitor for contraband, and maintain secure environments

Review and investigate incident reports, grievances, and use of restraints or confinement

Administer medications and maintain accurate documentation

Conduct routine inspections and implement corrective actions as needed

Maintain logs and prepare narrative reports regarding youth behavior, staffing, and unit operations

Assist with onboarding, training, and professional development of unit staff

Qualifications

Required :

Bachelors degree from an accredited college or university

Minimum three years of experience working with youth in a residential behavioral health or juvenile justice setting

Prior supervisory experience in a similar environment

Valid drivers license and ability to pass a background check

Ability to meet Certified Behavioral Health Technician (CBHT) training within 9 months

Preferred :

Working knowledge of substance abuse and trauma-related interventions

Experience managing structured programming and crisis response in residential settings

CPR / First Aid certified or willingness to obtain

Apply Today

Make a difference with us. Apply through Indeed or visit www.youthopportunity.com.

Youth Opportunity is an Equal Opportunity Employer.