A company is looking for a Customer Service Representative.
Key Responsibilities
Answer incoming calls and respond to patient inquiries and complaints regarding billing and claims
Document customer interactions and ensure prompt resolution of issues
Maintain confidentiality and adhere to company policies and performance standards
Required Qualifications
High school graduate or equivalent; associate degree in business administration preferred
Two years of collection experience or equivalent combination of education and experience
Experience in a healthcare organization is preferred
Proficiency in using IDX practice management system
Knowledge of insurance processing and relevant guidelines
Customer Service Representative • Inglewood, California, United States
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